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Roof Medic

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Public Records Check

  • License Found We found a license number on file for Roof Medic: 79946, but haven't confirmed its current status directly with the North Carolina state licensing board. We recommend verifying it's active and in good standing with the North Carolina state licensing board before hiring.
  • Registered Corporation The North Carolina Secretary of State listed Roof Medic as Multiple when we last checked on Jul 2, 2026, registered since 1978. You can confirm it's still current with the North Carolina Secretary of State.
  • Residential Address Roof Medic's listed address at 7207 Matthews-Mint Hill Rd, Charlotte, NC 28227 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 2 Credentials Roof Medic holds these manufacturer certifications: CertainTeed ShingleMaster Premier, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Roof Medic (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for Roof Medic. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Roof Medic is a veteran-owned roofing contractor serving Charlotte and Raleigh, North Carolina. The company is certified as a GAF Master Elite Contractor and CertainTeed Select ShingleMaster, placing it among the top 3% of contractors nationwide. Roof Medic offers roof replacement, roof repair, solar roofing, commercial roofing, storm damage restoration, skylight and sun tunnel installation, and gutter installation for residential and commercial properties. The company manages the complete insurance claim process for storm damage from inspection through completion. Roof Medic provides 10 and 25-year warranties on full replacements and 2-year warranties on repairs. All roofing projects are backed by GAF and CertainTeed manufacturer warranties. The company holds an A+ rating with the Better Business Bureau and maintains 5-star ratings on Google Business and Angie's List.

Services Offered

  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Solar RoofingInstallation of photovoltaic panels integrated into or mounted on the roof to generate electricity for the home.
  • Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
  • Skylights & Sun TunnelsInstalling roof-mounted windows or reflective light tubes to increase natural illumination in interior spaces.
  • Insurance Claims ManagementHandling the documentation, communication, and coordination process between property owners and insurance companies for roof damage claims.
  • Roof RejuvenationTreatment applied to aging asphalt shingles to restore flexibility and extend roof life without full replacement.

Credentials

  • CertainTeed CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

Company Info

Lead-Safe (RRP)
N/A
License Number
79946
Issuing Authority
NC LBGC
License Type
S (Roofing)
Company Name
Cox Enterprises, Inc.
State Entity ID
0035530
Company Formation Date
Feb 28, 1978
Company Age
48.4 years old
Company Formation State
NC
Registered Agent
Benner Jones III
Agent Address
NC
Entity Type
Limited Liability Company (LLC)
Address Type
Residential
Multi-State Company
No
Website Age
22.3 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.7
  • BBB A+
  • Google 4.9
  • Yelp 4.2
  • CertainTeed 4.8

Reviewers report mixed experiences with Roof Medic. Several customers praise the company's work quality, professionalism, and customer service, highlighting efficient installations, thorough cleanups, helpful insurance claim assistance, and knowledgeable technicians. Some reviewers describe positive interactions with specific staff members and appreciate the company's veteran-owned status. However, other reviewers report significant concerns. One customer describes poor communication during their project, inadequate photo documentation, unprofessional behavior on-site (including beer consumption on the roof and damage to their ceiling), and feeling their service quality was inferior compared to higher-end homes. Another reviewer reports a missed estimate appointment and poor communication follow-up. One reviewer claims the company performs repairs on other companies' failed work. The company has responded to negative reviews acknowledging service failures and offering remedies, including third-party inspections and damage repairs.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~5.1/mo Reviews per month
100% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Roof Medic each month
Number of new reviews Roof Medic received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Roof Medic ranks 2nd of the 28 roofers we track in Charlotte, ahead of about 96% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 5.1 reviews per month, which is faster than approximately 81% of the other Charlotte roofers. Its 4.9-star average rating sits right at the Charlotte median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Charlotte roofer’s rate of 93%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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