Public Records Check
- Missing License Our automated search didn't find a license on file for Masters Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation The North Carolina Secretary of State listed Masters Roofing as Current-Active when we last checked on Jun 24, 2026, registered since 2012. You can confirm it's still current with the North Carolina Secretary of State.
- Residential Address Masters Roofing's listed address at 10801 Johnston Rd #Ste 210D, Charlotte, NC 28226 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Masters Roofing holds these manufacturer certifications: CertainTeed ShingleMaster, Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Masters Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Masters Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(704) 659-1290
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Primary Address
10801 Johnston Rd #Ste 210D, Charlotte, NC 28226
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Owner Email
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Website
mastersroofinginc.com
- Socials
Company Description
Masters Roofing has served Charlotte and Wilmington, North Carolina for over 25 years, with 10 years of operation since 2012. The company is a licensed residential and commercial roofing contractor offering roof replacement, roof repair, gutter and downspout installation and repair, fascia and soffit repair, roof inspection, emergency roofing, storm damage repair, metal roofing, commercial roofing, and IBHS Fortified Coastal NC roofing. Masters Roofing has completed over 3,500 projects and maintains five-star ratings across Google, HomeAdvisor, and Angi. The company is BBB-accredited and has been recognized by HomeAdvisor as one of their Best Roofing Contractors and by Expertise.com as among the Top 18 Roofers in Charlotte. Services include asphalt shingle and architectural shingle installation, metal roofing lasting 40–50 years, and full exterior system solutions addressing roofing, drainage, and ventilation.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Emergency RoofingUrgent response to acute roof failures, leaks, or weather damage that require immediate stabilization or temporary protection.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- IBHS Fortified RoofingInstalling roofing systems that meet Institute for Business and Home Safety standards for enhanced wind and weather resistance.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Downspout InstallationPlacement of drainage pipes that direct water from gutters away from the foundation, preventing water damage and erosion.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Downspout RepairRepairing or replacing downspouts that carry water from gutters to the ground or drainage system.
- Fascia RepairRestoration or replacement of the horizontal board that runs along the roofline and supports gutters, protecting the roof edge and interior.
- Soffit RepairFixing or replacing the underside panels of roof overhangs to prevent pest entry and weather damage.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Masters Roofing, Inc
- State Entity ID
- 1260122
- Company Formation Date
- May 17, 2012
- Company Age
- 14.2 years old
- Company Formation State
- NC
- Principal Address
- 10801 Johnston Rd Ste 210d, Charlotte, NC 28226
- Mailing Address
- 10801 Johnston Rd Ste 210d, Charlotte, NC 28226
- Registered Agent
- Jeff Matchen
- Agent Address
- 10801 Johnston Rd Ste 210d, Charlotte, NC 28226
- Entity Type
- Corporation
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 6.7 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Reviewers consistently praise the company's professionalism, communication, and timeliness. Several customers report positive experiences with specific staff members, noting friendly and courteous service. Multiple reviewers describe fair pricing and honest advice, with some highlighting thorough cleanup and attention to detail after work completion. Reviewers appreciate quick response times and the provision of project documentation. However, one reviewer expresses concerns about poor quality materials and workmanship, and suggests obtaining an independent inspector before engaging the company. That reviewer also claims a critical review was removed from Google.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Masters Roofing ranks 9th of the 28 roofers we track in Charlotte, ahead of about 70% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 5.1 reviews per month, which is faster than approximately 81% of the other Charlotte roofers. Its 4.9-star average rating sits right at the Charlotte median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Charlotte roofer’s rate of 93%.
