Public Records Check
- Missing License Our automated search didn't find a license on file for Southern Star Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation The North Carolina Secretary of State listed Southern Star Roofing as Current-Active when we last checked on Jul 2, 2026, registered since 2010. You can confirm it's still current with the North Carolina Secretary of State.
- Business Address Southern Star Roofing's listed address at 6132 Brookshire Blvd Suite I, Charlotte, NC 28216 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Southern Star Roofing holds these manufacturer certifications: CertainTeed SELECT ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Southern Star Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.6 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Southern Star Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(704) 937-7663
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WhatsApp
Message on WhatsApp
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Alternate Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(704) 300-9665
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Primary Address
6132 Brookshire Blvd Suite I, Charlotte, NC 28216
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Alternate Address
PO Box 681641, Charlotte, NC 28216
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Owner Email
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Website
southernstarroofing.com
- Socials
Company Description
Southern Star Roofing was founded in 2010 by owner Brandon Johnson and serves Charlotte, Asheville, and nine counties across North Carolina and South Carolina. The company is CertainTeed ShingleMaster certified, holds an A+ BBB rating, and is a Google Guaranteed Service Provider. Services include residential roof replacement and repair using CertainTeed Landmark architectural shingles and metal roofing systems, commercial roofing for flat, membrane, and metal systems, and seamless aluminum gutter installation. Most residential replacements are completed in one to three days. The company offers free roof inspections, insurance claim assistance for storm and hail damage, and up to 100% financing for qualifying homeowners. Southern Star has completed over 5,000 roof replacements and maintains 390+ verified five-star Google reviews. All work is owner-led with no subcontractors.
Services Offered
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Architectural Asphalt ShinglesInstalling premium multi-layered asphalt shingles that provide enhanced aesthetics and improved durability compared to standard shingles.
- Metal Roofing SystemsInstallation of standing-seam, corrugated, or metal shingle roofs known for durability, energy efficiency, and long lifespan.
- Flat Roof SystemsInstallation and maintenance of low-slope or flat roofing using membranes, coatings, or built-up materials suited to commercial and industrial buildings.
- Membrane RoofingInstalling single-ply or multi-ply membrane systems on flat or low-slope roofs for commercial and industrial properties.
- Seamless Gutter InstallationInstallation of custom-formed gutters without seams to reduce leaks and improve water drainage around the home.
- Gutter Guard SystemsProtective covers or screens installed over gutters to prevent leaves and debris from clogging while allowing water to flow through.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
Credentials
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CertainTeed SELECT ShingleMaster
CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Southern Star Construction L.L.C.
- State Entity ID
- 1178079
- Company Formation Date
- Dec 2, 2010
- Company Age
- 15.6 years old
- Company Formation State
- NC
- Principal Address
- PO Box 681641, Charlotte, NC 28216
- Registered Agent
- Brandon Lee Johnson
- Agent Address
- NC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- 2 states Yes
- Website Age
- 12.8 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Reviewers report mixed experiences with Southern Star Roofing. Several customers praise the company's staff, describing them as friendly, professional, and responsive. Multiple reviewers highlight positive experiences with specific team members like Brandon Johnson, Greg, Kristi, and Javi, noting prompt service, reasonable quotes, and thorough work. Some customers report the company went above expectations, including completing repairs at no charge and providing exceptional customer service during insurance claims. One reviewer appreciated the company's willingness to work with solar panel installations when other contractors declined. However, other reviewers describe significant frustrations. One customer reports a project that took months longer than promised, with incomplete repairs and poor workmanship. Another reviewer states they paid over $6,000 but remain unsatisfied, citing unresolved issues and lack of communication from ownership. One customer received what they characterize as aggressive sales tactics via text after declining an estimate. A reviewer also reports receiving poor customer service communication after expressing dissatisfaction.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Southern Star Roofing ranks 6th of the 28 roofers we track in Charlotte, ahead of about 81% of them. Over the past year it has pulled in 10 reviews - the most recent 6 months ago - for a rate of roughly 2.3 reviews per month, which is slower than approximately 52% of the other Charlotte roofers. Its 4.9-star average rating sits right at the Charlotte median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Charlotte roofer’s rate of 93%.
