Public Records Check
- License Found We found a license number on file for TruROOF: 104731, but haven't confirmed its current status directly with the North Carolina state licensing board. We recommend verifying it's active and in good standing with the North Carolina state licensing board before hiring.
- Registered Corporation TruROOF's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
- Mailbox (CMRA) TruROOF's listed address at 3540 Toringdon Way #Ste 200, Charlotte, NC 28277 appears to be a mailbox (CMRA) address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 2 Credentials TruROOF holds these manufacturer certifications: CertainTeed ShingleMaster, GAF GoldElite (Commercial). These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for TruROOF (Google, the Better Business Bureau, GAF), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for TruROOF. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(803) 878-7663
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Primary Address
3540 Toringdon Way #Ste 200, Charlotte, NC 28277
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Owner Email
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Website
truroof.com
- Socials
Company Description
TruROOF holds North Carolina general contractor license 104731 and South Carolina license 125800. The company serves residential, commercial, and church roofing across North Carolina and South Carolina, including Charlotte, Concord, Gastonia, Huntersville, Monroe, Shelby, Forest City, Marshville, Wesley Chapel, Denver, Greensboro, King, Winston-Salem, High Point, Statesville, Mooresville, Salisbury, Rock Hill, Fort Mill, and Indian Land. Services include asphalt shingle roofs, metal roofs, flat roofs, roof installation, roof repair, storm damage repair, roof maintenance, and gutter installation. The company is fully insured and provides a workmanship warranty. TruROOF offers thorough inspections with picture and video reports and assists customers with insurance claims.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Church RoofingRoofing installation and repair specialized for religious buildings, often involving historical or architectural considerations.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Asphalt Shingle RoofsInstallation of asphalt shingle roofing, the most common residential roofing material, available in various colors and styles.
- Metal RoofsInstallation of standing-seam or metal panel roofing systems that offer longevity, fire resistance, and energy efficiency for residential or commercial properties.
- Flat RoofsInstallation and repair of low-slope roofing systems using membranes or coatings, common on commercial and modern residential buildings.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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GAF GoldElite (Commercial)
GAF GoldElite is a designation in GAF's separate commercial roofing certification program, which applies to low-slope and flat commercial roofing systems rather than residential shingle work, so it appears on… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- License Number
- 104731
- Company Name
- TruROOF, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Mail drop CMRA
- Multi-State Company
- 2 states Yes
- Website Age
- 10.8 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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GAF
Several reviewers report positive experiences with TruRoof's roofing services. Customers describe the company as professional, communicative, and responsive throughout the quote and installation process. Multiple reviewers note that TruRoof wraps houses during work to protect property and landscaping, and several emphasize the thorough cleanup afterward. Reviewers report that staff members like Alfredo, Ben, Joe, and Noah provided detailed inspections, explanations, and follow-up communication, including photos and videos of work progress. Customers mention that TruRoof completed jobs efficiently, often in a single day, and that the company assisted with insurance claims. Several reviewers highlight attention to detail, such as addressing drip edge and gutter apron installation, and one customer reports the team proactively upgraded materials at no additional cost. Reviewers describe satisfaction with the final roof appearance and the company's warranty as a GAF Master Elite contractor.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) TruROOF ranks 4th of the 28 roofers we track in Charlotte, ahead of about 89% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 6.8 reviews per month, which is faster than approximately 89% of the other Charlotte roofers. Its 5.0-star average rating sits just above the Charlotte median of 4.9 stars. The owner responds to 80% of reviews, which is below the typical Charlotte roofer’s rate of 93%.
