Public Records Check
- Missing License Our automated search didn't find a license on file for Charlotte Pro Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Charlotte Pro Roofing with the North Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the North Carolina Secretary of State directly.
- Mailbox (CMRA) Charlotte Pro Roofing's listed address at 10612 Providence Rd. Ste D #378, Charlotte, NC 28277 appears to be a mailbox (CMRA) address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for Charlotte Pro Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Charlotte Pro Roofing (Google, Yelp), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 1/5 public records for Charlotte Pro Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(704) 575-3185
-
Primary Address
10612 Providence Rd. Ste D #378, Charlotte, NC 28277
-
Website
charlotteproroofing.com
- Socials
Company Description
Charlotte Pro Roofing provides residential roofing services in the Charlotte, North Carolina area, including roof replacement, roof repair, storm response, attic insulation, skylights, and gutter installation. The company uses GAF shingles and other nationally recognized roofing materials. Services include damage inspection and insurance claim assistance, with the company working directly with insurance companies on approved claims. Charlotte Pro Roofing serves Charlotte and surrounding communities including Indian Trail, Matthews, Waxhaw, and Stallings in North Carolina.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Storm ResponseEmergency roof repairs and temporary protection following severe weather events to prevent further water damage.
- Attic InsulationInstallation of fiberglass, cellulose, or foam insulation in attic spaces to reduce heat loss, lower energy costs, and improve comfort.
- Skylights InstallationCutting openings in the roof and installing framed windows to bring natural light into interior spaces while maintaining weathertightness.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Roof Damage InspectionProfessional evaluation of roof condition to identify leaks, deterioration, or structural issues.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
Company Info
- Lead-Safe (RRP)
- N/A
- Entity Type
- Sole Proprietorship
- Address Type
- Mail drop CMRA
- Multi-State Company
- No
- Website Age
- 11.5 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
-
Avg. Rating
-
BBB NR
-
Google
-
Yelp
Reviewers report mixed experiences with communication and follow-up. Several customers describe positive interactions with specific team members, particularly Vladimir and Alex, whom they characterize as professional, responsive, and knowledgeable. Multiple reviewers praise the quality of workmanship, attention to detail, site cleanliness, and thoroughness in identifying roof issues. Some customers appreciate the company's warranty options and product quality. Reviewers note that the team completed work promptly and handled unexpected issues, such as a cracked skylight and torn window screen, by replacing or repairing items without delay. However, one reviewer reports significant frustration with delayed estimate delivery and a substantial price discrepancy between the initial verbal quote and final estimate, as well as poor communication from a receptionist named Laura. Another reviewer mentions being initially concerned about discovering additional repair areas needed but appreciated the transparency in showing the problems.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Charlotte Pro Roofing ranks 24th of the 28 roofers we track in Charlotte, ahead of about 15% of them. Over the past year it has not added any new Google reviews, the most recent being over a year ago. Its 4.8-star average rating sits just below the Charlotte median of 4.9 stars. The owner responds to 83% of reviews, which is below the typical Charlotte roofer’s rate of 93%.
