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Cross Timbers Roofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Cross Timbers Roofing with the Virginia state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Virginia state licensing board or asking the contractor for their license number.
  • Missing Corporation Our automated search didn't find a registered business entity for Cross Timbers Roofing with the Virginia Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Virginia Secretary of State directly.
  • Business Address Cross Timbers Roofing's listed address at 9000 Pams Ave, Bellwood, VA 23237 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 3 Credentials Cross Timbers Roofing holds these manufacturer certifications: CertainTeed ShingleMaster, TAMKO Pro Platinum, Carlisle Authorized Applicator. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Cross Timbers Roofing (Google, the Better Business Bureau, CertainTeed), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Cross Timbers Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Cross Timbers Roofing has served Central Virginia for over 30 years, offering residential and commercial roofing services including new roof installations, roof replacements, repairs, maintenance, and inspections. The company holds top-level certifications from four major shingle manufacturers and maintains Fall Protection Certification with Builders Mutual Insurance. Cross Timbers Roofing serves Richmond, Charlottesville, and Hampton Roads. The company offers financing for projects over $1,500 and does not require upfront payment for roof replacement projects, invoicing only after customer approval. Services include both asphalt shingle and other roofing materials for residential and commercial properties throughout the state.

Services Offered

  • New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
  • Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Residential SidingInstallation or repair of exterior wall cladding materials such as vinyl, fiber cement, or wood to protect and finish a home's exterior.

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

  • TAMKO TAMKO Pro Platinum

    TAMKO Pro Platinum

    TAMKO Pro Platinum is a certified contractor tier in TAMKO's Edge program, sitting in the upper range of the ladder above the base certified and Pro Gold levels and below the top Pro Diamond designation. It is an… Read more

  • Carlisle SynTec Carlisle Authorized Applicator

    Carlisle Authorized Applicator

    Carlisle SynTec Systems, headquartered in Carlisle, Pennsylvania and part of Carlisle Companies, is one of the dominant manufacturers of low-slope commercial roofing in North America. Its product lines - Sure-Seal EPDM… Read more

Company Info

Entity Type
Corporation
Alternate Name
CTR
Address Type
Commercial
Multi-State Company
No
Website Age
18.9 years old

Inspections and Violations

U.S. and Virginia OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.8
  • BBB A+
  • Google 4.9
  • CertainTeed 4.5

Reviewers consistently report positive experiences with Cross Timbers Roofing across multiple service areas. Several customers describe the company as honest, trustworthy, and professional, with staff members who listen to concerns and provide thorough inspections. Reviewers note that the company offers reasonable pricing and avoids pushing unnecessary upgrades; some customers specifically mention receiving second opinions that saved them money by identifying which roof sections could be maintained rather than fully replaced. Multiple reviewers praise the quality of workmanship, timely completion, and thorough cleanup after jobs. Customers report responsive communication, helpful staff who answer questions, and follow-up visits to ensure satisfaction. Several reviewers mention long-term relationships with the company, having used their services over 10-20 years. Reviewers also highlight professional behavior, punctuality, attention to detail, and courteous crews. A few customers note appreciation for extra efforts, such as locating underlying issues or addressing unexpected problems comprehensively.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~1.9/mo Reviews per month
47% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Cross Timbers Roofing each month
Number of new reviews Cross Timbers Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Cross Timbers Roofing ranks 37th of the 126 roofers we track across Virginia, ahead of about 71% of them. Over the past year it has pulled in 21 reviews - the most recent this month - for a rate of roughly 1.9 reviews per month, which is faster than approximately 50% of the other Virginia roofers. Its 4.9-star average rating sits right at the Virginia median of 4.9 stars. The owner responds to 47% of reviews, which is above the typical Virginia roofer’s rate of 0%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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