Public Records Check
- Missing License Our automated search didn't find a license on file for Porter Family Roofers with the Virginia state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Virginia state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Porter Family Roofers with the Virginia Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Virginia Secretary of State directly.
- Mailbox (CMRA) Porter Family Roofers's listed address at 18 S Thompson St, Richmond, VA 23221 appears to be a mailbox (CMRA) address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for Porter Family Roofers. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Porter Family Roofers (Google), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 1/5 public records for Porter Family Roofers. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(804) 492-2666
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Primary Address
18 S Thompson St, Richmond, VA 23221
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Website
porterroofers.site
Company Description
Porter Family Roofers serves Richmond, Virginia with a full range of roofing services. The company offers shingle replacement, leak detection and repair, emergency hail damage repair, storm damage repair, structural repair, flat roof repair, gutter cleaning and repair, roof cleaning, full roof replacement, ridge cap repair, soffit and fascia repair, flashing repair, waterproofing, thermal insulation improvement, chimney sealing and repair, re-roofing, skylight sealing and repair, granule loss replacement, energy efficiency upgrades, ice dam removal, ventilation correction, moss and algae cleaning, tile replacement, animal damage repair, and wind lift repairs. The company is licensed, bonded, and insured and offers same-day or next-day repair services.
Services Offered
- Shingle ReplacementRemoval and installation of new shingles to repair sections of damaged roofing or complete roof replacement.
- Leak Detection And RepairIdentification of water intrusion sources using inspection techniques, followed by sealing or patching to stop active leaks.
- Emergency Hail Damage RepairRapid response to repair or replace shingles, gutters, and other roofing components damaged by hail storms.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Flat Roof RepairPatching or sealing leaks and damage on flat or low-slope roofs, typically involving membrane or coating materials.
- Gutter Cleaning And RepairRemoving leaves and debris from gutters and downspouts, and fixing dents or leaks to maintain proper drainage.
- Roof CleaningRemoval of algae, moss, debris, and stains from roof surfaces to improve appearance and prevent material degradation.
- Full Roof ReplacementRemoving old roofing materials and installing a complete new roof system, including decking repairs if needed.
- Ridge Cap RepairReplacement or sealing of the protective caps along the roof's peak where two slopes meet to prevent water and wind intrusion.
- Flashing RepairRepairing or replacing metal flashing around chimneys, vents, and roof edges to prevent water from entering seams and joints.
- WaterproofingApplying protective coatings or membranes to basements, foundations, and exterior surfaces to block water penetration.
- Thermal Insulation ImprovementAddition or upgrade of attic insulation to reduce heat loss in winter and heat gain in summer.
- Chimney Sealing And RepairSealing cracks and gaps in chimney mortar and flashing, and repairing damaged bricks or caps to prevent water leaks and heat loss.
- Re-RoofingComplete removal of an old roof system and installation of new roofing materials to restore full protection and extend the building's lifespan.
- Skylight Sealing And RepairResealing or replacing skylights to stop leaks around frames and flashing, or fixing cracked or fogged glass panels.
- Granule Loss ReplacementAddressing exposed asphalt on shingles where protective granules have worn away, typically through coating or shingle replacement.
- Ice Dam RemovalClearing ice buildup at roof edges and gutters to restore drainage and prevent water backup into the home.
- Structural RepairReinforcement or replacement of damaged roof framing, decking, or support members to restore structural integrity.
- Soffit And Fascia RepairRepair or replacement of the boards and vents under eaves and along the roofline that protect the structure from weather and pests.
- Energy Efficiency UpgradesInstallation of reflective coatings, improved insulation, or ventilation enhancements to reduce heating and cooling costs.
Company Info
- Address Type
- Mail drop CMRA
- Multi-State Company
- No
- Website Age
- 2.2 years old
Inspections and Violations
U.S. and Virginia OSHA dataReviews and Reputation
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Google
Reviewers consistently praise Porter Family Roofers LLC for professionalism, quality workmanship, and clear communication. Several reviewers report that team members Austin and Cesar stood out for their knowledge, responsiveness, and attention to detail on complex roofing projects. Customers describe the crew as skilled, organized, and respectful of properties, with many noting thorough cleanup after completion. Multiple reviewers highlight the company's helpfulness navigating insurance claims and using quality materials. Several customers mention quick response times and on-time arrivals. Reviewers report satisfaction with fair pricing and straightforward estimates without hidden charges. A few customers note initial delays due to permits and material availability, which they attributed to external factors rather than the company. Overall, reviewers recommend the company for roof replacements, repairs, and related work in Richmond.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Porter Family Roofers ranks 2nd of the 8 roofers we track in Richmond, ahead of about 86% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 7.8 reviews per month, which is faster than approximately 100% of the other Richmond roofers. Its 4.9-star average rating sits right at the Richmond median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Richmond roofer’s rate of 0%.
