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Star City Roofing

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Public Records Check

  • Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Star City Roofing. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation Star City Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Texas Secretary of State. You can confirm how the business is registered, and its current status, directly with the Texas Secretary of State.
  • Unverified Address Star City Roofing's listed address at 11115 Dyer St, El Paso, TX 79934 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 0 Credentials Our automated search didn't find a manufacturer certification for Star City Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Excellent Ratings Across the platforms we identified for Star City Roofing (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Star City Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

Both Owens Corning and State business registry report this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Star City Roofing serves El Paso, Texas and surrounding areas with over 7 years of experience. The company is an Owens Corning Preferred Contractor and holds a BBB A+ rating. Services include full roof replacement using Owens Corning Duration shingles, roof repair for leaks and damaged shingles, storm damage repair with insurance claim documentation and guidance, and elastomeric and silicone flat roof coatings that extend roof life 10 to 15 years. The company handles decking inspection, ice and water shield installation, and debris removal. Storm damage work includes photographing impact points and walking homeowners through the insurance claim process from start to finish. Flat roof coatings are offered as a cost-effective alternative to replacement for older El Paso homes in the Upper Valley and Lower Valley areas.

Services Offered

  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
  • Flat Roof CoatingApplication of protective liquid coating to flat roofs to seal seams, extend membrane life, and improve water resistance and reflectivity.
  • Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
  • Ice and Water Shield InstallationApplying protective membrane underlayment in vulnerable areas like eaves and valleys to prevent water infiltration from ice dams and wind-driven rain.
  • Decking InspectionA thorough examination of deck structure, fasteners, and wood condition to identify safety issues or needed repairs.
  • Debris RemovalClearing fallen branches, leaves, and other accumulated material from roof surfaces and gutters to prevent water backup and damage.

Company Info

Company Name
STAR CITY CONTRACTORS LLC
State Entity ID
32071991890
Company Formation Date
Sep 19, 2019
Company Age
6.8 years old
Company Formation State
TX
Principal Address
7117 JERICHO TREE DR, EL PASO, TX 79934
Registered Agent
ALAN DIEGUEZ
Agent Address
7117 JERICHO TREE DRIVE, EL PASO, TX 79934
Entity Type
Limited Liability Company (LLC)
Address Type
Unverified
Multi-State Company
No
Website Age
0 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 1
Violations 5
Current penalties $6,160
Most recent Oct 2022
  1. Oct 13, 2022 EL PASO, TX Insp #346279045
    • Serious Residential construction - fall protection required 1926.501(b)(13) $2,000
    • Serious Train each employee exposed to fall hazards 1926.503(a)(1) $1,500
    • Serious Asbestos in construction 1926.1101(f)(2)(i) $2,500
    • Serious Asbestos - hazard communication 1926.1101(k)(1)(i) $0
    • Other Abatement verification - proof hazard was fixed 1903.19(d)(1) $160

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 5.0
  • BBB A+
  • Google 5.0

Reviewers consistently praise Star City Roofing for rapid response times and quick job completion, with several reporting work finished within two to three days of initial contact. Multiple customers describe the team as professional, courteous, and hardworking, with several noting that crew members showed up consistently and worked full days. Reviewers report that owner Alan was responsive, knowledgeable, and patient in answering questions, while crew members were described as friendly and respectful of properties. Several customers highlight the quality of workmanship, including proper installation techniques and materials like Owens Corning shingles and ice-and-water shields. Reviewers note competitive pricing and report that work sometimes exceeded initial expectations - one customer reported additional repairs beyond what was quoted. Several customers mention effective communication throughout projects and thorough cleanup. Reviewers also report satisfaction with leak repairs and the peace of mind that followed, with some customers hiring the company for additional services beyond roofing.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~5.3/mo Reviews per month
90% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Star City Roofing each month
Number of new reviews Star City Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Star City Roofing ranks 5th of the 19 roofers we track in El Paso, ahead of about 78% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 5.3 reviews per month, which is faster than approximately 100% of the other El Paso roofers. Its 5.0-star average rating sits above the El Paso median of 4.8 stars. The owner responds to 90% of reviews, which is above the typical El Paso roofer’s rate of 30%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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