Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against HG Contractors. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation HG Contractors's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Texas Secretary of State. You can confirm how the business is registered, and its current status, directly with the Texas Secretary of State.
- Residential Address HG Contractors's listed address at 11535 Edgemere Blvd, El Paso, TX 79936 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential HG Contractors holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for HG Contractors (Google, Yelp, the Better Business Bureau), the blended average is 3.6 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 4/5 public records for HG Contractors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(915) 849-1223
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Primary Address
11535 Edgemere Blvd, El Paso, TX 79936
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Alternate Address
3117 Crazy Horse, EL Paso, TX 79936
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Owner Email
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Website
hgcontractorsinc.com
- Socials
Company Description
HG Contractors has provided residential and commercial roofing services in El Paso and Horizon City, Texas since 2012. The company specializes in roof replacement, roof repair, tile roofing, metal roofing, and composition shingle installation, along with other specialty roofing products. HG Contractors is an Owens Corning Preferred Contractor and holds accreditation in excellent standing with the Better Business Bureau. The company handles storm damage repair, hail damage repair, emergency roof repair, and roofing insurance claims. Services include workman's warranty coverage on repairs and installations.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Tile Roofing InstallationSetting clay or concrete roof tiles, common in Mediterranean and Spanish-style homes, known for durability and distinctive appearance.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Composition Shingle InstallationInstallation of asphalt or fiberglass composite shingles, the most common and affordable roofing material.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Roofing Insurance ClaimsAssistance with damage documentation, claim filing, and coordination with insurance companies for roof repair coverage.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Company Name
- HG Contractors, Inc.
- Entity Type
- Corporation
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 10.2 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
According to this reviewer, HG Contractors failed to complete multiple contracted jobs over approximately two years. The reviewer reports that roofing work was incomplete, with sections lacking proper wood underlayment beneath shingles, resulting in water damage to the home's structure. The reviewer states that kitchen painting was rushed, applied over wet caulking causing cracking and bubbling, and left areas unpainted behind cabinets. The reviewer also describes incomplete gutter work with spray paint overspray on the home's walls that was not repaired, unfinished facia painting, and failure to replace rotted porch wood. The reviewer notes that no final inspection was filed with the city and expresses frustration that the contractor refused to return to address these issues despite being paid for the work.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) HG Contractors ranks 10th of the 19 roofers we track in El Paso, ahead of about 44% of them. Over the past year it has pulled in 18 reviews - the most recent this month - for a rate of roughly 0.7 reviews per month, which is slower than approximately 72% of the other El Paso roofers. Its 4.7-star average rating sits just below the El Paso median of 4.8 stars. The owner responds to 87% of reviews, which is above the typical El Paso roofer’s rate of 30%.
