Smith & Ramirez Roofing

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Public Records Check

We verified 5/5 public records for Smith & Ramirez Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Smith & Ramirez Roofing serves El Paso, Texas and Las Cruces, New Mexico with residential and commercial roofing services. The company offers roof repair, roof replacement, asphalt shingle installation, metal roofing, flat roofing, solar roof installation using GAF Energy solar shingles, skylights including VELUX skylights, storm damage restoration, and commercial roof coatings. Smith & Ramirez is a GAF Master Elite Contractor and Better Business Bureau accredited. The company provides 15- to 30-year labor warranties on roof replacement services and handles insurance claims, with both partners being former insurance adjusters. All roofers are factory-trained and fully insured, and the company does not use subcontractors. Financing options are available through Wells Fargo, GoodLeap, and Mosaic.

Services Offered

Credentials

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

Company Info

Company Name
SMITH AND RAMIREZ RESTORATION LLC
State Entity ID
32047758167
Company Formation Date
Apr 25, 2012
Company Age
14.2 years old
Company Formation State
TX
Principal Address
1719 WYOMING AVE, EL PASO, TX 79902
Registered Agent
TY SMITH
Agent Address
1719 WYOMING AVE, EL PASO, TX 79902
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
2 states Yes
Website Age
14.2 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.4
  • BBB A+
  • Google 4.7
  • Yelp 3.6

Reviewers report mixed experiences with Smith and Ramirez Roofing. Several customers praise the company's professionalism, communication, and quality workmanship, with one reviewer noting a city inspector commended the roof as "beautiful." Customers describe the team as knowledgeable, responsive, and detail-oriented in their work. However, multiple reviewers express frustration with follow-up communication and incomplete work. Some customers report delayed responses to calls and emails, with one reviewer stating the company failed to return calls over a six-month period and eventually declined the job. Another reviewer reports promised gutter replacement was never completed after payment. A former employee describes ongoing payment issues and unauthorized use of her name with customers. One reviewer mentions the company may face legal action from the city.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~2.5/mo Reviews per month
10% Owner responds to reviews
Declining 4.3 recent vs 5.0 earlier
How customers rated Smith & Ramirez Roofing each month
Number of new reviews Smith & Ramirez Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Smith & Ramirez Roofing ranks 4th of the 19 roofers we track in El Paso, ahead of about 83% of them. Over the past year it has pulled in 28 reviews - the most recent this month - for a rate of roughly 2.5 reviews per month, which is faster than approximately 72% of the other El Paso roofers. Its 4.7-star average rating sits just below the El Paso median of 4.8 stars. The owner responds to 10% of reviews, which is below the typical El Paso roofer’s rate of 30%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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