Data updated

Update Information

1st Choice Roofing

Membership: Not a member

Not yet claimed

Public Records Check

  • Locally Regulated Ohio doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against 1st Choice Roofing. Confirm any local permit or registration with the city or county where the work will take place.
  • Missing Corporation Our automated search didn't find a registered business entity for 1st Choice Roofing with the Ohio Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Ohio Secretary of State directly.
  • Business Address 1st Choice Roofing's listed address at 10311 Berea Rd, Cleveland, OH 44102 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 2 Credentials 1st Choice Roofing holds these manufacturer certifications: CertainTeed ShingleMaster Premier, NRCA Membership - member since 1999. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Good Ratings Across the platforms we identified for 1st Choice Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.4 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 4/5 public records for 1st Choice Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate phone

CertainTeed reports this number as the primary phone number for this business. It may be an old number that the owner forgot to update, or a secondary number.

Company Description

1st Choice Roofing serves the Cleveland and Northeast Ohio area, offering commercial, residential, and historic or specialty roofing services. The company provides roof repair, replacement, and maintenance for both commercial and residential properties, along with storm damage repair. Services include commercial repair, replacement, and maintenance; residential replacement, repair, and storm damage work; and specialty roofing for historic structures. The company operates with a focus on customer service and education in the roofing and construction industry.

Services Offered

  • Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
  • Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
  • Commercial Roof MaintenanceOngoing care and inspection of commercial roofs to ensure functionality, address minor issues, and maintain warranty compliance.
  • Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
  • Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
  • Historic RoofingSpecialized roof repair and replacement work on older homes using period-appropriate materials and techniques to preserve architectural character.
  • Service and MaintenanceRoutine inspections, cleaning, and repairs to keep roofs and exterior systems in good working order and extend their lifespan.
  • Specialty RoofingInstallation or repair of non-standard roofing systems for unique architectural features or specialized building requirements.

Credentials

  • CertainTeed CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more

  • National Roofing Contractors Association member

    NRCA Membership - member since 1999

    The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more

Company Info

Entity Type
Corporation
Alternate Name
First Choice Roofing Company
Address Type
Commercial
Multi-State Company
No
Website Age
24.0 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 1
Violations 1
Current penalties $5,834
Most recent Aug 2019
  1. Aug 6, 2019 CLEVELAND, OH Insp #344211198
    • Serious Fall protection at 6 ft on walking/working surfaces 1926.501(b)(1) $5,834

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.4
  • BBB A+
  • Google 4.5
  • Yelp 3.7
  • CertainTeed 4.5

Most reviewers praise 1st Choice Roofing for quality workmanship, reasonable pricing, and professional service. Several reviewers report efficient project completion, with multiple customers noting work finished in two days. Reviewers consistently describe the staff as knowledgeable, personable, and responsive to communication. Many customers highlight positive experiences with specific team members and appreciate the company's attention to detail and cleanup. Some reviewers commend the company's handling of unexpected issues and their transparency about costs. However, one reviewer expressed significant dissatisfaction, describing problems including inexperienced crew members, poor communication from the project manager, unaddressed property damage to a neighbor, and unresolved issues discussed during the job. Another reviewer reported concerns about roof quality, claiming the finished roof appeared wavy and that promised repairs were not completed.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~1.3/mo Reviews per month
0% Owner responds to reviews
Declining 3.5 recent vs 4.0 earlier
How customers rated 1st Choice Roofing each month
Number of new reviews 1st Choice Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) 1st Choice Roofing ranks 5th of the 18 roofers we track in Cleveland, ahead of about 76% of them. Over the past year it has pulled in 22 reviews - the most recent this month - for a rate of roughly 1.3 reviews per month, which is slower than approximately 62% of the other Cleveland roofers. Its 4.5-star average rating sits below the Cleveland median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Cleveland roofer’s rate of 48%.

Service Areas

Leave a Review for 1st Choice Roofing

About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

Write a review

Your rating
See all in Cleveland