Public Records Check
- Locally Regulated Ohio doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Panda Roof. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation Panda Roof's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Ohio Secretary of State. You can confirm how the business is registered, and its current status, directly with the Ohio Secretary of State.
- Residential Address Panda Roof's listed address at 13225 State Route 39, Cleveland, OH 44611 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Panda Roof holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Panda Roof (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Panda Roof. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(330) 542-4200
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Primary Address
13225 State Route 39, Cleveland, OH 44611
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Owner Email
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Website
pandaroofing.com
- Socials
Company Description
Panda Roof serves residential and commercial customers from Cleveland to Columbus, Ohio, offering roof replacement, roof repair, metal roofing, gutter installation, and siding services. The company specializes in metal roof systems and storm damage repair across Wayne, Holmes, Ashland, Knox, Stark, and Seneca counties. Metal roofing options include galvanized steel and painted metal in various colors, with energy efficiency benefits such as up to 40 percent air conditioning cost savings and reflective properties that reduce heat absorption. The company provides free roof inspections and quotes, maintains 24/7 customer support, and holds a BBB A+ accreditation. Services include residential and commercial roof replacements, repairs, preventative maintenance, and hail damage assessment. The company is licensed and insured, OSHA compliant, and offers written warranties on completed work.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Commercial Roof CoatingApplying protective elastomeric or reflective coatings to commercial flat or low-slope roofs to extend life and improve efficiency.
- Commercial Roof RepairsRepair of roof damage on commercial buildings, addressing leaks, deterioration, and structural issues on larger or more complex roofs.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Free Roof InspectionA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
Company Info
- Company Name
- Panda Roof, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 11.3 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Customer reviews of Panda Roof present mixed experiences. Several reviewers report satisfaction with the company's pricing, timeliness, and crew professionalism. Multiple customers describe positive experiences with roof installation and snow bar installation, noting that work was completed efficiently and crews were courteous and thorough with cleanup. One reviewer praised staff member Marcus for his politeness and knowledge. However, one customer reports frustration with response times for warranty service calls, stating that the company was slow to address active roof leaks and that service took weeks. The company responded to this complaint, disputing the characterization and suggesting the issue stemmed from a rain barrel system rather than the roof itself. Another reviewer noted they would have preferred a more local roofer, though acknowledged the company's professionalism.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Panda Roof ranks 2nd of the 18 roofers we track in Cleveland, ahead of about 94% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 3.9 reviews per month, which is faster than approximately 63% of the other Cleveland roofers. Its 4.9-star average rating sits right at the Cleveland median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Cleveland roofer’s rate of 48%.
