Public Records Check
- Locally Regulated Ohio doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against NewCastle Roofing & Remodeling. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation NewCastle Roofing & Remodeling's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Ohio Secretary of State. You can confirm how the business is registered, and its current status, directly with the Ohio Secretary of State.
- Unverified Address NewCastle Roofing & Remodeling's listed address at Cleveland, OH appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for NewCastle Roofing & Remodeling. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for NewCastle Roofing & Remodeling (Google, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for NewCastle Roofing & Remodeling. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(440) 930-2399
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Owner Email
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Website
newcastleroofing.net
- Socials
Company Description
NewCastle Roofing & Remodeling is a family-owned roofing and home improvement company serving Cleveland, Ohio and surrounding communities including Avon Lake, Avon, Bay Village, Fairview Park, Lakewood, North Olmsted, Rocky River, Sheffield Lake, and Westlake. The company offers residential and commercial roofing replacement and repair services, including new roof installation, roof tear-off, re-roofing, shingle repair, flat roofing with modified, EPDM, and TPO systems, flashing repair, ice backup prevention, and ventilation systems. Additional services include siding replacement and repair, gutter replacement and repair with leaf protection, gutter cleaning, masonry chimney repairs and rebuilds, step and porch repair, garage door replacement, interior remodeling, interior painting, windows, entry doors, skylights, and drywall repair. The company is bonded and insured and offers roofing products from Certainteed, GAF, and Owens Corning.
Services Offered
- Roofing ReplacementRemoving an old roof and installing a new one, typically done when the existing roof is beyond repair or nearing end of life.
- Roofing RepairFixing damaged shingles, flashing, leaks, and other roof issues to extend the life of an existing roof.
- New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
- Roof Tear-OffComplete removal of existing roofing materials down to the deck, typically done before installing a new roof.
- Re-RoofingComplete removal of an old roof system and installation of new roofing materials to restore full protection and extend the building's lifespan.
- Shingle RepairReplacement or repair of individual damaged asphalt shingles to stop leaks and restore roof integrity.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- Flashing RepairRepairing or replacing metal flashing around chimneys, vents, and roof edges to prevent water from entering seams and joints.
- Ice Backup PreventionInstallation of heated cables or ice dam barriers along roof edges to prevent melting snow from refreezing and backing up under shingles during winter thaws.
- Siding ReplacementRemoval and installation of new exterior wall cladding, typically vinyl, fiber cement, or metal, to restore weather protection and appearance.
- Siding RepairPatching, replacing, or repainting damaged sections of exterior wall cladding caused by weather, impact, or rot to restore weatherproofing and appearance.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Gutter CleaningRemoving leaves, debris, and buildup from gutters and downspouts to ensure proper water drainage.
- Masonry Chimney RepairRepointing mortar joints, replacing damaged bricks, and sealing cracks in masonry chimneys to restore structural integrity and prevent water leaks.
- Chimney RebuildsComplete reconstruction of damaged or deteriorated chimneys, including new masonry, flue liners, and caps.
- Step and Porch RepairFixing or replacing concrete, wood, or stone steps and porches damaged by settling, weather, or wear to restore safe access and prevent tripping hazards.
- Ventilation SystemsInstallation of ridge vents, soffit vents, or powered systems to ensure proper airflow in attics and crawl spaces.
- Leaf ProtectionInstallation of gutter guards or screens that prevent leaves and debris from clogging gutters while allowing water drainage.
- Garage Door ReplacementRemoval and installation of a new garage door, including hardware and opener systems.
Company Info
- Company Name
- Newcastle Roofing and Remodeling, Inc.
- Entity Type
- Corporation
- Multi-State Company
- No
- Website Age
- 18.3 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently praise New Castle Roofing for professionalism, efficiency, and quality workmanship. Several customers report the company completed projects quickly - some within one to two days - and describe the crew as punctual, respectful of property, and thorough with cleanup. Multiple reviewers highlight responsive communication, with some noting quotes were provided within a day and scheduling occurred rapidly. Customers report the company accurately diagnosed problems, sometimes identifying issues other companies missed, and several describe pricing as reasonable compared to competitors. Reviewers commend the team's attention to detail, willingness to tackle various projects beyond roofing, and courteous behavior toward neighbors and landscaping. Many customers express strong satisfaction with roof replacements, repairs, chimney work, and other remodeling services, with several stating they would recommend the company to others.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) NewCastle Roofing & Remodeling ranks 11th of the 18 roofers we track in Cleveland, ahead of about 41% of them. Over the past year it has pulled in 2 reviews - the most recent 5 months ago - for a rate of roughly 0.5 reviews per month, which is slower than approximately 81% of the other Cleveland roofers. Its 4.6-star average rating sits below the Cleveland median of 4.9 stars. The owner responds to 41% of reviews, which is below the typical Cleveland roofer’s rate of 48%.
