Public Records Check
- Missing License Our automated search didn't find a license on file for Ultra Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation Ultra Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
- Mailbox (CMRA) Ultra Roofing's listed address at 2500 Regency Pkwy, Cary, NC 27518 appears to be a mailbox (CMRA) address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 2 Credentials Ultra Roofing holds these manufacturer certifications: CertainTeed ShingleMaster Premier, NRCA Membership - member since 2020. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Ultra Roofing (Google, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Ultra Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(800) 977-3110
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Primary Address
2500 Regency Pkwy, Cary, NC 27518
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Owner Email
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Website
ultraroofing.net
- Socials
Company Description
Ultra Roofing is a family-run roofing and exterior contractor with over 15 years of experience serving the Triangle region of North Carolina. The company provides residential and commercial roof repair and installation, specializing in asphalt shingle roofing and metal roofing systems. Additional services include gutter installation and repair with gutter guards, siding repair and installation, and interior and exterior painting. Ultra Roofing assists customers with insurance claims for storm damage repair, meeting with adjusters to help cover costs. The company serves Apex, Benson, Chapel Hill, Clayton, Durham, Fuquay-Varina, Garner, Holly Springs, Knightdale, Morrisville, Pittsboro, Raleigh, Wake Forest, Wendell, and Zebulon in North Carolina.
Services Offered
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Gutter GuardsProtective covers installed over gutters to prevent leaves and debris from clogging while allowing water through.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Siding RepairPatching, replacing, or repainting damaged sections of exterior wall cladding caused by weather, impact, or rot to restore weatherproofing and appearance.
- Exterior PaintingProfessional painting of exterior surfaces including siding, trim, fascia, and soffits to refresh appearance and protect materials.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Interior PaintingApplication of paint and finishes to interior walls, ceilings, trim, and other indoor surfaces.
Credentials
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CertainTeed ShingleMaster Premier
CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more
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NRCA Membership - member since 2020
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Ultra Roofing, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Mail drop CMRA
- Multi-State Company
- No
- Website Age
- 8.0 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Customer reviews for Ultra Roofing present notably divided experiences. Several reviewers report positive interactions, praising the company's professionalism, communication, and thoroughness. These customers describe Juan and his team as responsive, knowledgeable in navigating insurance claims, and attentive to detail during roof replacements and repairs. Multiple reviewers commend the crew's cleanup efforts and punctuality. However, one detailed review expresses significant concerns, alleging poor workmanship including improper fastening, gaps in installation, overdriven nails, and failure to address defects. This reviewer claims the owner refused repairs despite acknowledged installation errors and that subsequent correction attempts caused additional damage. Most other reviews highlight positive experiences with roof replacements, inspections, and general repairs, with customers noting reasonable pricing and reliable service. Several mention appreciation for warranty coverage and follow-up service on previous work.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Ultra Roofing ranks 7th of the 13 roofers we track in Cary, ahead of about 50% of them. Over the past year it has pulled in 18 reviews - the most recent last month - for a rate of roughly 1.7 reviews per month, which is slower than approximately 75% of the other Cary roofers. Its 4.8-star average rating sits just below the Cary median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Cary roofer’s rate of 0%.
