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Highlands Roofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Highlands Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
  • Registered Corporation Highlands Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
  • Mailbox (CMRA) Highlands Roofing's listed address at 2054 Kildaire Farm Rd, Cary, NC 27518 appears to be a mailbox (CMRA) address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 1 Credential Highlands Roofing holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Highlands Roofing (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Highlands Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Highlands Roofing offers roofing installation and repair, storm damage restoration, siding installation, and gutter services. The company serves customers in North Carolina and South Carolina, with locations in Cary and Nags Head, North Carolina, and Columbia, South Carolina. Highlands Roofing uses premium roofing materials including impact-resistant shingles with streak-fighting technology to resist algae growth. The company provides free roof inspections and assessments. For storm damage claims, Highlands Roofing works directly with insurance providers and employs in-house adjusters to assist customers with coverage. Most roof replacements are completed in one to two days depending on project size and complexity. Siding options include vinyl and James Hardie products in various colors and styles.

Services Offered

  • Roofing InstallationInstalling a new roof system on a structure, including decking preparation, underlayment, shingles or panels, and flashing.
  • Roofing RepairFixing damaged shingles, flashing, leaks, and other roof issues to extend the life of an existing roof.
  • Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
  • Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
  • Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
  • Gutter MaintenanceRegular cleaning and inspection of gutters and downspouts to ensure proper water drainage and prevent clogs or damage.
  • Free Roof InspectionA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
  • Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
  • Roof AssessmentA professional inspection of the roof's condition to identify damage, leaks, and remaining lifespan.

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

Company Info

Lead-Safe (RRP)
N/A
Company Name
Brady & Sons Services, LLC
Entity Type
Limited Liability Company (LLC)
Address Type
Mail drop CMRA
Multi-State Company
2 states Yes
Website Age
4.3 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 5.0
  • BBB A+
  • Google 4.9

Reviewers consistently praise Highlands Roofing for professional service and quality workmanship. Multiple customers report that consultants like Cole, Taylor, Josh, and Woody were knowledgeable, responsive, and helpful navigating insurance claims and the roof replacement process. Several reviewers describe installation crews as efficient, thorough, and detail-oriented, completing jobs promptly while protecting landscaping and providing comprehensive cleanup. Customers highlight that work was completed according to code and sometimes exceeded expectations. Many reviewers commend the company's integrity and lack of high-pressure sales tactics. However, one reviewer reports a negative experience, claiming the company failed to disclose gutter guard options before work began, left damaged shingles after installation, did not inform them of rotted wood discovered during work, and did not return to address the shingle damage after being asked.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 29 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~2.4/mo Reviews per month
0% Owner responds to reviews
Steady 4.7 recent vs 4.7 earlier
How customers rated Highlands Roofing each month
Number of new reviews Highlands Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Highlands Roofing ranks 5th of the 13 roofers we track in Cary, ahead of about 67% of them. Over the past year it has pulled in 22 reviews - the most recent last month - for a rate of roughly 2.4 reviews per month, which is slower than approximately 58% of the other Cary roofers. Its 4.9-star average rating sits right at the Cary median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Cary roofer’s rate of 0%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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