On Tops Roofing

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Public Records Check

We verified 5/5 public records for On Tops Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

State business registry reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

On Tops Roofing is a GAF Master Elite certified roofing contractor serving homeowners across the Raleigh-Durham Triangle and Wilmington, North Carolina since 1991. The company offers residential roof replacement, roof repair, roof inspection, gutter services, and commercial roofing. On Tops Roofing serves 27 North Carolina cities and provides written estimates with detailed itemization before work begins. The company includes a named project manager on every job, provides photo documentation of completed work, and offers a workmanship warranty. Full liability insurance is carried on every job, and extended manufacturer warranties are available. Estimates are provided within 48 hours, and payment is due upon job completion rather than in advance.

Services Offered

  • Builder ServicesGeneral construction and structural work including framing, foundation repair, and new building projects for residential or commercial properties.

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

  • IBHS FORTIFIED Roofing Contractor

    FORTIFIED Roofing Contractor

    FORTIFIED is a program of the Insurance Institute for Business & Home Safety (IBHS), and its construction standard is built on decades of severe-weather research - which makes this a fundamentally different credential… Read more

Company Info

Lead-Safe (RRP)
N/A
License Number
L.85888
Issuing Authority
NC LBGC
License Type
Building Contractor
Company Name
Scott Carroll Residential, Inc.
State Entity ID
0918451
Company Formation Date
May 29, 2007
Company Age
19.1 years old
Company Formation State
NC
Principal Address
3404 Petticoat Ln, Fuquay Varina, NC 27526-3402
Registered Agent
Scott Carroll
Agent Address
NC
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
No
Website Age
17.8 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.8
  • BBB A+
  • Google 5.0
  • Yelp 4.5
  • CertainTeed 4.5

Reviewers report that On Tops Roofing delivers quality roof replacement and repair work. Several customers praise the company's professionalism, attention to detail, and communication throughout projects. Reviewers describe the team as communicative and attentive, noting that staff members like project manager Josh and site manager Luis were helpful and accommodating. Customers appreciate the company's competitive pricing and 10-year workmanship warranty. One reviewer mentions the company resolved a leak issue and associated damage to their satisfaction. Reviewers report the company completes work promptly, protects landscaping, and cleans up daily. One customer's minor complaint involved a scheduling miscommunication - the project took three days rather than the estimated one day, delaying garage access until Monday. Another reviewer notes the initial price quote was higher than competitors' estimates, though they felt the quality justified the cost.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~10.1/mo Reviews per month
100% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated On Tops Roofing each month
Number of new reviews On Tops Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) On Tops Roofing ranks 6th of the 203 roofers we track across North Carolina, ahead of about 98% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 10.1 reviews per month, which is faster than approximately 94% of the other North Carolina roofers. Its 5.0-star average rating sits just above the North Carolina median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical North Carolina roofer’s rate of 90%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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