Data updated

Update Information

Roof Stepper

Membership: Not a member

Not yet claimed

Public Records Check

  • Missing License Our automated search didn't find a license on file for Roof Stepper with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
  • Missing Corporation Our automated search didn't find a registered business entity for Roof Stepper with the North Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the North Carolina Secretary of State directly.
  • Business Address Roof Stepper's listed address at 4312 Wake Forest Rd #Ste 2D-3, Raleigh, NC 27609 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Roof Stepper holds these manufacturer certifications: CertainTeed SELECT ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Roof Stepper (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Roof Stepper. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

CertainTeed reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Roof Stepper is a roofing contractor serving the Triangle region of North Carolina, including Raleigh, Cary, Apex, Clayton, Wilson, Selma, Zebulon, and Fuquay-Varina. The company has been operating for over 25 years and is CertainTeed Highest-Rank Certified. Services include roof replacement, roof repair, metal roofing, gutter installation, inspections, and storm damage restoration. The company offers a 15-year workmanship warranty, a 50-year manufacturer warranty on materials, and a 5-year leak warranty. Roof Stepper provides same-day emergency roofing service available 24/7 and handles insurance claims by working directly with insurance companies. Free inspections include detailed photo documentation.

Services Offered

  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
  • Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
  • Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
  • Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
  • Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
  • Emergency Roofing ServiceRapid response repair for roof damage from storms, leaks, or other urgent issues to prevent further water intrusion.

Credentials

  • CertainTeed CertainTeed SELECT ShingleMaster

    CertainTeed SELECT ShingleMaster

    CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more

Company Info

Lead-Safe (RRP)
N/A
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
2.5 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.9
  • BBB A+
  • Google 5.0
  • Yelp 4.5
  • CertainTeed 5.0

Several reviewers report positive experiences with Roof Stepper's owner and service. One reviewer appreciated the owner's trustworthiness during a roof inspection consultation, though gave 4 stars since no work was performed. Another reviewer describes the owner answering immediately when called and arriving within a week for a quote. That customer reports the owner provided product samples, offered shingle suggestions while remaining flexible to customer preferences, and showed comparable installations in the neighborhood. Reviewers note the owner provided detailed explanations of the work process, timeline, and costs, maintained daily communication with progress photos, and was present on-site during the 2.5-day job. Customers describe the crew as friendly and responsible, with thorough daily cleanup. One reviewer highly recommends the company.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~3.9/mo Reviews per month
80% Owner responds to reviews
Declining 4.7 recent vs 5.0 earlier
How customers rated Roof Stepper each month
Number of new reviews Roof Stepper received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Roof Stepper ranks 12th of the 17 roofers we track in Raleigh, ahead of about 31% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 3.9 reviews per month, which is faster than approximately 75% of the other Raleigh roofers. Its 5.0-star average rating sits just above the Raleigh median of 4.9 stars. The owner responds to 80% of reviews, which is below the typical Raleigh roofer’s rate of 87%.

Service Areas

Leave a Review for Roof Stepper

About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

Write a review

Your rating
See all in Raleigh