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Pro Performance Roofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Pro Performance Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
  • Registered Corporation The North Carolina Secretary of State listed Pro Performance Roofing as Current-Active when we last checked on Jul 7, 2026, registered since 2023. You can confirm it's still current with the North Carolina Secretary of State.
  • Residential Address Pro Performance Roofing's listed address at 4417 Thistlehill Ct, Raleigh, NC 27616 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Pro Performance Roofing holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Pro Performance Roofing (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 4/5 public records for Pro Performance Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Pro Performance Roofing is based in Raleigh, North Carolina and has over 30 years of residential and commercial roofing expertise. The company serves Wake, Durham, Franklin, Orange, Chatham, and Johnston counties in North Carolina. Services include roof replacement using shingle materials, roof repair for storm damage and wear, gutter installation, roof inspection, metal roof installation, and commercial roofing applications. The company offers free roof inspections and assists homeowners with insurance claims processing, including coordination with insurance adjusters to verify damage coverage. An extensive roofing warranty is provided on all repairs and replacements. The company operates multiple installation teams and serves the Raleigh area and surrounding counties.

Services Offered

  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
  • Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
  • Metal Roof InstallationInstalling a new metal roof system, typically standing seam or metal shingles, for durability and longevity.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
  • Shingle Roof ReplacementRemoving old asphalt or wood shingles and installing a new complete roof system with underlayment and flashing.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

Company Info

Lead-Safe (RRP)
N/A
Company Name
Pro Performance Roofing LLC
State Entity ID
2550586
Company Formation Date
Jan 6, 2023
Company Age
3.5 years old
Company Formation State
NC
Principal Address
4417 Thistlehill Ct, Raleigh, NC 27616
Registered Agent
Benjamin Davis
Agent Address
NC
Entity Type
Limited Liability Company (LLC)
Address Type
Residential
Multi-State Company
No
Website Age
3.5 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 5.0
  • BBB A+
  • Google 5.0

Reviewers consistently praise Pro Performance Roofing for professionalism and communication. Several customers report that Ben, the owner, is knowledgeable, transparent, and avoids high-pressure sales tactics. Multiple reviewers describe the team as hardworking and efficient, completing jobs in one day while maintaining thorough cleanup. Customers highlight Ben's responsiveness, detailed explanations of work needed, and follow-up after completion. Several reviewers note competitive pricing compared to other quotes received. Many customers report satisfaction with the quality of workmanship on roof repairs and replacements. Some reviewers specifically mention Ben's assistance navigating insurance claims and coordination with other contractors. A few customers describe the overall experience as stress-free and easy to work with. Reviewers consistently recommend the company to others.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~4.4/mo Reviews per month
100% Owner responds to reviews
Declining 4.7 recent vs 5.0 earlier
How customers rated Pro Performance Roofing each month
Number of new reviews Pro Performance Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Pro Performance Roofing ranks 6th of the 17 roofers we track in Raleigh, ahead of about 69% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 4.4 reviews per month, which is faster than approximately 81% of the other Raleigh roofers. Its 5.0-star average rating sits just above the Raleigh median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Raleigh roofer’s rate of 87%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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