Public Records Check
- Locally Regulated New York doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Freedom Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Freedom Roofing with the New York Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the New York Secretary of State directly.
- Unverified Address Freedom Roofing's listed address at 4650 Dewey Ave, Rochester, NY 14612 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 1 Credential Freedom Roofing holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Freedom Roofing (Google, the Better Business Bureau, Owens Corning), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Freedom Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(585) 698-6914
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Alternate Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(585) 301-1093
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Primary Address
4650 Dewey Ave, Rochester, NY 14612
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Alternate Address
35 Sharon Dr, Rochester, NY 14626
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Owner Email
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Website
freedomroofingusa.com
- Socials
Company Description
Freedom Roofing is a family-owned roofing and exterior contractor serving Rochester, Buffalo, and Syracuse in Western New York. The company offers asphalt roofing installation and repair, metal roofing using steel, aluminum, copper, or zinc, commercial roofing systems, vinyl siding in multiple colors and textures, gutter systems and gutter guards for water control and foundation protection, and replacement windows in double-hung, slider, casement, awning, bay, and bow styles. The business provides both residential and commercial roofing replacement and repair services. The owner is present throughout each project from start to finish to ensure personalized attention and completion to specified standards.
Services Offered
- Asphalt Roofing InstallationInstalling asphalt shingles on pitched residential roofs, the most common roofing material in North America.
- Asphalt Roofing RepairPatching, sealing, or replacing damaged asphalt shingles and underlying materials to stop leaks and extend roof life.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Metal Roofing RepairPatching, sealing, and fastener replacement on metal roofs to address leaks, rust, and panel damage.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Vinyl Siding InstallationInstallation of vinyl panels on exterior walls to protect the home and improve appearance with minimal maintenance.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter Guard InstallationAdding mesh or solid covers over gutters to prevent leaves and debris from clogging while allowing water to drain freely.
- Replacement WindowsRemoval and installation of new window units to improve energy efficiency, reduce drafts, and update exterior appearance.
- Double-Hung WindowsVertical-sliding windows with two sashes that move up and down independently, allowing flexible ventilation from top or bottom.
- Slider WindowsHorizontal-gliding windows where one or both sashes slide side-to-side, commonly used for easy operation and modern aesthetics in homes and commercial spaces.
- Casement WindowsInstallation of hinged windows that swing outward, offering good ventilation and a traditional appearance.
- Awning WindowsHinged windows that open outward from the bottom like an awning, allowing ventilation while shedding rain and offering good control over airflow.
- Bay WindowsAngled window units that project outward from the wall in a three-part configuration, adding interior space and natural light.
- Bow WindowsCurved, multi-pane window units that project outward from the wall, adding interior space and natural light to a room.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- Freedom Roofing & Windows
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 3.5 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Owens Corning
Reviewers consistently praise Freedom Roofing's professionalism, communication, and efficiency. Multiple customers report that Norm, the owner, is knowledgeable, trustworthy, and responsive to questions, explaining options clearly throughout projects. Several reviewers describe the team as professional, hardworking, and efficient, often completing jobs in a single day. Customers note that pricing is fair and competitive compared to other estimates. Most reviewers report thorough cleanup, though a few mention minor debris left behind. Several customers highlight the company's honesty, stating they only quote necessary work and don't oversell. Reviewers also commend quick scheduling and responsiveness to service calls. However, one reviewer reported a negative experience with scheduling, stating the company failed to show up or communicate for two separate appointment attempts for a window deposit and measurement, leading them to seek services elsewhere.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Freedom Roofing ranks 14th of the 18 roofers we track in Rochester, ahead of about 24% of them. Over the past year it has pulled in 20 reviews - the most recent last month - for a rate of roughly 2.0 reviews per month, which is slower than approximately 76% of the other Rochester roofers. Its 5.0-star average rating sits just above the Rochester median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Rochester roofer’s rate of 16%.
