Public Records Check
- Locally Regulated New York doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Capital City Contractor. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Capital City Contractor with the New York Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the New York Secretary of State directly.
- Residential Address Capital City Contractor's listed address at 639 Ave D, Rochester, NY 14621 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Capital City Contractor. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Capital City Contractor (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Capital City Contractor. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(585) 228-7663
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WhatsApp
Message on WhatsApp
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Primary Address
639 Ave D, Rochester, NY 14621
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Website
capitalcitycontrac.com
- Socials
Company Description
Capital City Contractor has served Rochester, New York and Monroe County since 2016, completing over 500 roofing and exterior projects. The company is GAF certified and holds a 50-year GAF System Plus Warranty on all installations. Services include roof replacement using asphalt shingle, metal, and flat roofing systems; roof repairs and leak detection; storm damage restoration; insurance claim assistance; seamless gutter and Yankee gutter installation; siding installation in vinyl and exterior cladding; skylight and ventilation work; and commercial roofing with TPO, EPDM, and specialty coatings for flat and low-slope systems. The company is licensed and insured in New York State, EPA Lead Safe certified, and BBB accredited. All work is performed by the company's own licensed crew with no subcontractors. Same-day emergency response is available for active leaks and storm damage.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Flat Roofing InstallationInstalling roofing systems designed for flat or nearly flat roofs, using membranes, coatings, or built-up materials to shed water and provide protection.
- Roof Repairs & Leak SolutionsFixing damaged shingles, sealing leaks around penetrations, and addressing water intrusion issues to restore roof integrity and prevent interior damage.
- Leak Detection & Emergency RepairIdentifying hidden water intrusion sources and making urgent repairs to stop active leaks and prevent interior damage.
- Storm Damage & Flashing RestorationRepairing wind and hail damage to roofing materials and restoring metal flashing around chimneys, vents, and valleys to prevent water entry.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Seamless Gutter InstallationInstallation of custom-formed gutters without seams to reduce leaks and improve water drainage around the home.
- Yankee Gutter InstallationInstallation of Yankee brand gutters and downspout systems to direct water away from the foundation and protect siding and landscaping.
- Gutter Repair & ReplacementFixing or replacing gutters and downspouts that channel water away from the foundation and prevent water damage.
- Siding Installation & ReplacementInstalling new exterior siding or replacing damaged sections to protect walls and improve appearance.
- Vinyl Siding InstallationInstallation of vinyl panels on exterior walls to protect the home and improve appearance with minimal maintenance.
- Skylights & VentilationInstalling skylights for natural light and roof vents to improve attic airflow, reducing moisture buildup and extending roof life.
- Commercial Roofing ServicesRoof installation, repair, and maintenance for commercial buildings, often involving flat roofs, TPO, or metal systems.
- TPO Roofing SystemsComplete thermoplastic polyolefin membrane roofing solutions for flat or low-slope commercial and residential applications.
- EPDM Roofing SystemsRubber membrane roofing for flat or low-slope roofs, offering durability and flexibility in extreme temperatures.
- Preventive Maintenance ProgramsStructured service agreements offering regular inspections and upkeep to prevent major repairs and maximize roof lifespan.
- Commercial Emergency RepairsRapid response repairs for businesses experiencing roof leaks, storm damage, or other urgent exterior issues to minimize operational disruption.
- Exterior Cladding InstallationInstalling new siding, stone, brick, or other exterior wall coverings for protection and aesthetic appeal.
Company Info
- Entity Type
- Corporation
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 1.9 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently praise Capital City Contractor for professionalism, timely completion, and quality workmanship across roofing, siding, gutter, and chimney services. Several reviewers report the crew communicated clearly throughout projects, explained options without pressure, and showed up on schedule. Customers describe the work quality as excellent, with attention to detail in shingle alignment, flashing, and finishing. Multiple reviewers highlight competitive pricing and appreciated the thorough cleanup of debris. Several customers note the team's responsiveness to inquiries and willingness to perform additional work beyond original estimates. Reviewers mention specific team members - Edgar, José Muñoz, and Josue - as particularly helpful and professional. One reviewer noted satisfaction with an extended warranty on roof replacement. Overall, customers express high satisfaction and indicate they would recommend the company and hire them again for future projects.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Capital City Contractor ranks 13th of the 18 roofers we track in Rochester, ahead of about 29% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 3.2 reviews per month, which is faster than approximately 53% of the other Rochester roofers. Its 5.0-star average rating sits just above the Rochester median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Rochester roofer’s rate of 16%.
