Public Records Check
- License Found We found a license number on file for Long Home: MHIC166586, but haven't confirmed its current status directly with the Massachusetts state licensing board. We recommend verifying it's active and in good standing with the Massachusetts state licensing board before hiring.
- Missing Corporation Our automated search didn't find a registered business entity for Long Home with the Massachusetts Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Massachusetts Secretary of State directly.
- Unverified Address Long Home's listed address at 8530 Corridor Rd, Boston, MA 20763 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 1 Credential Long Home holds these manufacturer certifications: CertainTeed ShingleMaster Premier. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Long Home (Google, CertainTeed), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Long Home. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(800) 417-5664
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Primary Address
8530 Corridor Rd, Boston, MA 20763
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Owner Email
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Website
longhome.com
- Socials
Company Description
Long Home has operated for over 8 decades, serving the East Coast with roofing and bathroom remodeling services. The company offers asphalt shingle roofing, metal roofing including standing seam systems, and flat roofing installation and replacement. Bathroom services include bathtub replacement, shower replacement, and bathtub-to-shower conversions. All shower and bath products are scratch-resistant and triple sealed. Long Home holds multiple state licenses and certifications: Maryland MHIC 166586, DC 420222000021, Virginia 2705048183, West Virginia 041015, Delaware 2017608055, Pennsylvania 166934, Connecticut 0664416, Maine OCR16265, Massachusetts 187510, Rhode Island GC-41201, and Florida CRC1334142. The company has completed over 90,000 projects and offers flexible financing and payment plans.
Services Offered
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Standing Seam Metal RoofingMetal roof panels with raised seams running vertically, offering durability, energy efficiency, and a modern appearance.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- Luxury Shingle RoofingInstallation of premium architectural or designer shingles that provide enhanced durability, appearance, and weather protection compared to standard asphalt shingles.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Bathroom RemodelingComplete renovation of bathroom spaces, including fixtures, finishes, plumbing, and layout changes.
- Bathtub ReplacementRemoval of an existing bathtub and installation of a new one, typically including plumbing adjustments and tile or surround work.
- Shower ReplacementRemoval and installation of a new shower unit, including updates to plumbing, fixtures, and enclosure or surround materials.
- Bathtub To Shower ConversionModification of a bathtub space to a shower-only configuration, involving plumbing changes and new enclosure or surround installation.
- Walk-In Shower InstallationInstallation of a spacious, barrier-free shower with level entry, typically including custom tile work and grab bars for accessibility.
- SidingExterior wall covering that shields the home from weather while providing insulation and aesthetic finish.
Credentials
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CertainTeed ShingleMaster Premier
CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- License Number
- MHIC166586
- Contractor ID
- 95054810
- Address Type
- Unverified
- Multi-State Company
- 9 states Yes
- Website Age
- 26.7 years old
Sample of Permits Pulled
| Date | Project | Location | Value | Status |
|---|---|---|---|---|
| Bldgpermit Demolish drywall 1st floor bathtub replace with shower inspection for fire safty and/or insulation Permit #BLD202504509 | 100 Seventh Ave, Lowell, MA | $13,431 | issued | |
| Bldgpermit Strip & re-roof 18sq asphalt shingles - no structural changes Permit #BLD202504505 | 52 Cheryl Lee Ln, Lowell, MA, 1854 | $19,000 | issued | |
| Bldgpermit Tear off and replace underlayment i & w shingle drip edge flashing & trim i&w: eaves rake edges overhands valleys Permit #BLD202504248 | 9 Harmony Way, Lowell, MA, 1852 | $12,585 | issued | |
| Residential alterations No Description Available Permit #RB-2025-0150 | 24 Rockdale Hill Cir, Upton, MA, 1568 | - | issued | |
| Completion Demolish drywall in 2nd fl bathroom tub to shower Permit #COC202510006 | 16 Corson St, Lowell, MA, 1851 | $13,326 | issued |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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Google
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CertainTeed
Customer reviews present mixed experiences with this company. Several reviewers praise the professionalism, punctuality, and quality of installation work, with some describing crews as respectful, friendly, and thorough in protecting homes during projects. Some customers report satisfaction with warranty service and one-day installation timelines. However, multiple reviewers express significant frustration with customer service and communication. Several customers describe difficulty reaching the company, unreturned calls and voicemails, and unresponsive follow-up despite repeated contact attempts. Some reviewers report issues with work quality, including improper bathroom floor drainage, deteriorating sealant and mold formation on bathtubs within a year, and gutter problems post-installation. Reviewers also describe frustration with billing practices, misleading payment information from sales representatives, and difficulty obtaining receipts. Several customers report feeling dismissed when attempting to address post-installation problems, with some stating the company refused warranty repairs or claimed issues fell outside contract scope.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Long Home ranks 1st of the 18 roofers we track in Boston, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 31.3 reviews per month, which is faster than approximately 100% of the other Boston roofers. Its 4.7-star average rating sits just below the Boston median of 4.9 stars. The owner responds to 93% of reviews, which is above the typical Boston roofer’s rate of 42%.
Service Areas
- Boston, MA
- Connecticut, CT
- Florida, FL
- Maryland, MD
- Massachusetts, MA
- New Hampshire, NH
- New Jersey, NJ
- Pennsylvania, PA
- Virginia, VA
- Washington, DC
