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Connell Roofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Connell Roofing with the Massachusetts state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Massachusetts state licensing board or asking the contractor for their license number.
  • Registered Corporation The Massachusetts Secretary of State listed Connell Roofing as Active when we last checked on Jun 19, 2026. You can confirm it's still current with the Massachusetts Secretary of State.
  • Unverified Address Connell Roofing's listed address at 25 Commercial Dr #unit 204, Boston, MA 02093 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 3 Credentials Connell Roofing holds these manufacturer certifications: CertainTeed ShingleMaster, VELUX Certified Installer, NRCA Membership - member since 2018. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Good Ratings Across the platforms we identified for Connell Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.3 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Connell Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Founded in 1956, Connell Roofing is headquartered in Wrentham and serves Metro-West Boston to Cape Cod, Massachusetts. The company is a GAF Master Elite Certified contractor and a James Hardie Siding preferred contractor. Services include roof replacement, roof installation, roof repair, storm damage restoration, skylight repair and replacement, siding installation and repair, window replacement and repair, door installation and repair, and gutter installation and repair. Connell Roofing offers Velux skylights and James Hardie siding products. The company has been operating for over six decades and employs trained crews with industry certifications.

Services Offered

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

  • National Roofing Contractors Association member

    NRCA Membership - member since 2018

    The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more

Company Info

Lead-Safe (RRP)
N/A
Company Name
CONNELL ROOFING, INC.
State Entity ID
001402214
Company Formation Date
09-16-2019
Company Formation State
MA
Principal Address
25 COMMERCIAL DR., WRENTHAM, MA 02093
Registered Agent
BENJAMIN CONNELL
Agent Address
25 COMMERCIAL DR. STE 204, WRENTHAM, MA 02093
Entity Type
Corporation
Address Type
Unverified
Multi-State Company
No
Website Age
19.8 years old

Lead-Safe (RRP) in Massachusetts

Massachusetts runs its own EPA-authorized RRP program (Massachusetts Dept. of Labor Standards), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. Department of Labor data
Inspections 2
Violations 3
Current penalties $1,000
Most recent May 2026
  1. May 19, 2026 BRAINTREE, MA Insp #348946823
  2. Oct 3, 2019 NEEDHAM, MA Insp #344356316
    • Serious Residential construction - fall protection required 1926.501(b)(13) $0
    • Serious Ladder extends 3 ft above landing 1926.1053(b)(1) $1,000
    • Other Training certification with name, date, trainer 1926.503(b)(1) $0

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.3
  • BBB A
  • Google 4.9
  • Yelp 3.0
  • CertainTeed 4.6

Reviewers report mixed experiences with Connell Roofing. Several customers praise the company's roof and trim work quality, describing the crews as expert, efficient, and careful with surrounding landscaping. Multiple reviewers commend responsiveness, professional workmanship, and cleanup. However, other customers express significant concerns. Some report pricing discrepancies, with one reviewer stating they paid over twice the quoted amount due to an undisclosed minimum charge, and another noting a quote double competitors' estimates. Several reviewers describe poor internal communication among sales, project management, and field staff, requiring them to repeat information. Additional complaints include alleged misrepresentation about shingle moss-resistance, unresponsive customer service, and what one reviewer characterized as rude interactions with company leadership. One customer reported being quoted $1,500 for a loose trim piece without proper assessment. A few reviewers also mention concerns about social media review manipulation and complaints filed with the BBB and state attorney general.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~8.1/mo Reviews per month
27% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Connell Roofing each month
Number of new reviews Connell Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Connell Roofing ranks 7th of the 18 roofers we track in Boston, ahead of about 65% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 8.1 reviews per month, which is faster than approximately 76% of the other Boston roofers. Its 4.9-star average rating sits just above the Boston median of 4.9 stars. The owner responds to 27% of reviews, which is below the typical Boston roofer’s rate of 42%.

Service Areas

  • Boston, MA
  • Wrentham, MA
  • Metro-West Boston, MA
  • Cape Cod, MA

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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