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Greater Boston Roofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Greater Boston Roofing with the Massachusetts state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Massachusetts state licensing board or asking the contractor for their license number.
  • Missing Corporation Our automated search didn't find a registered business entity for Greater Boston Roofing with the Massachusetts Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Massachusetts Secretary of State directly.
  • Residential Address Greater Boston Roofing's listed address at 221 Chandler Rd, Boston, MA 01810 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Greater Boston Roofing holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Greater Boston Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.6 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Greater Boston Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate phone

Owens Corning reports this number as the primary phone number for this business. It may be an old number that the owner forgot to update, or a secondary number.

About this alternate address

Owens Corning reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Greater Boston Roofing is a residential and commercial roofing contractor serving Massachusetts, Rhode Island, and Southern New Hampshire. The company is a certified installer for GAF, Owens Corning, and Genflex. Services include asphalt shingle roofing installation and repair, metal roofing, siding, windows and doors, skylights, gutters, decks, and solar panel services. The company reports installing over 4,308,500 square feet of roofing and serving more than 2,335 customers. Greater Boston Roofing maintains full insurance coverage and employs dedicated site supervisors on every job. The company offers no-money-down financing options for projects.

Services Offered

Credentials

  • Owens Corning Owens Corning Preferred

    Owens Corning Preferred

    An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more

Company Info

Lead-Safe (RRP)
N/A
Entity Type
Corporation
Address Type
Residential
Multi-State Company
2 states Yes
Website Age
8.7 years old

Lead-Safe (RRP) in Massachusetts

Massachusetts runs its own EPA-authorized RRP program (Massachusetts Dept. of Labor Standards), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. Department of Labor data
Inspections 5
Violations 22
Current penalties $182,994
Most recent Sep 2024
  1. Sep 19, 2024 WESTFORD, MA Insp #347766776
    • Serious Eye and face protection required 1926.102(a)(1) $6,452
    • Serious PFAS rigged so free fall cannot exceed 6 ft 1926.502(d)(16)(iii) $6,452
    • Willful Residential construction - fall protection required 1926.501(b)(13) $64,529
    • Repeat Anchorage capable of supporting 5,000 lb per worker 1926.502(d)(15) $32,262
  2. Jul 11, 2023 MALDEN, MA Insp #346821036
    • Serious Anchorage capable of supporting 5,000 lb per worker 1926.502(d)(15) $3,125
    • Serious Personal fall arrest systems (PFAS) 1926.502(d)(17) $0
    • Serious Personal fall arrest systems (PFAS) 1926.502(d)(21) $0
    • Other Providing records to government representatives 1904.40(a) $447
  3. Sep 15, 2022 MARLBOROUGH, MA Insp #346284649
    • Serious Frequent and regular jobsite inspections required 1926.20(b)(2) $3,125
    • Serious Ladder extends 3 ft above landing 1926.1053(b)(1) $3,125
    • Willful Residential construction - fall protection required 1926.501(b)(13) $31,252
    • Willful Train each employee exposed to fall hazards 1926.503(a)(1) $0
  4. Sep 9, 2022 MARLBOROUGH, MA Insp #346226202
    • Serious Frequent and regular jobsite inspections required 1926.20(b)(2) $6,875
    • Serious Anchorage capable of supporting 5,000 lb per worker 1926.502(d)(15) $0
    • Serious Ladder extends 3 ft above landing 1926.1053(b)(1) $0
    • Repeat Residential construction - fall protection required 1926.501(b)(13) $13,750
    • Repeat Train each employee exposed to fall hazards 1926.503(a)(1) $0
  5. Jan 10, 2022 MAYNARD, MA Insp #345718472
    • Serious Access required when scaffold over 2 feet 1926.451(e)(1) $2,900
    • Serious Training required before using scaffolds 1926.454(a) $2,900
    • Serious Residential construction - fall protection required 1926.501(b)(13) $2,900
    • Serious Anchorage capable of supporting 5,000 lb per worker 1926.502(d)(15) $2,900
    • Serious Train each employee exposed to fall hazards 1926.503(a)(1) $0

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.6
  • BBB A+
  • Google 4.9
  • Yelp 3.8

Customer reviews of Greater Boston Roofing present sharply divided experiences. Several reviewers report exceptional service, praising the company's responsiveness, professionalism, attention to detail, and cleanup. These customers describe the owner's personal involvement, friendly staff, and fast completion as standout qualities. However, multiple reviewers describe serious problems. Some customers report miscommunication about project scope, with work performed on incorrect components. Several reviewers describe unresolved roof leaks persisting for years after installation, with complaints about poor flashing and inadequate repairs. Reviewers also report significant communication failures, including unresponsive follow-up to complaints and ignored phone messages over extended periods. Some customers describe feeling blamed or denied responsibility by the company despite acknowledged errors. A few reviewers express frustration with warranty claims going unaddressed and damage from poor workmanship remaining unfixed.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~5.5/mo Reviews per month
30% Owner responds to reviews
Declining 4.3 recent vs 4.7 earlier
How customers rated Greater Boston Roofing each month
Number of new reviews Greater Boston Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Greater Boston Roofing ranks 2nd of the 18 roofers we track in Boston, ahead of about 94% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 5.5 reviews per month, which is faster than approximately 65% of the other Boston roofers. Its 4.9-star average rating sits just above the Boston median of 4.9 stars. The owner responds to 30% of reviews, which is below the typical Boston roofer’s rate of 42%.

Service Areas

  • Boston, MA
  • Massachusetts
  • Rhode Island
  • Southern New Hampshire

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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