Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Texas Family Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Texas Family Roofing with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Texas Family Roofing's listed address at 3623 E Evans Rd #Ste 111, San Antonio, TX 78259 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Texas Family Roofing holds these manufacturer certifications: Owens Corning Preferred, Atlas Pro+ Platinum. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Texas Family Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.5 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Texas Family Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(512) 812-7900
-
Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(210) 791-7466
-
Primary Address
3623 E Evans Rd #Ste 111, San Antonio, TX 78259
-
Owner Email
-
Website
texasfamilyroofing.com
- Socials
Company Description
Texas Family Roofing operates as a residential and commercial roofing contractor serving San Antonio and Austin, Texas. The company offers residential roofing, commercial roofing, multi-family roofing, seamless gutters, emergency tarping, storm restoration, and fluid-applied roof restoration. Texas Family Roofing handles storm damage repair and provides roof assessments. The company maintains a local presence with offices in San Antonio and Austin, operating as a family-owned business. Customer reviews indicate the company has completed roof replacements and repairs, with one customer noting a roof replacement completed approximately four years prior to their review date.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Multi-Family RoofingRoofing services for apartment complexes, condominiums, and other buildings with multiple residential units.
- Emergency TarpingQuick temporary covering of damaged roof areas with tarps to prevent water intrusion until permanent repairs are made.
- Storm RestorationRepair and restoration of roofs and exterior damage caused by severe weather, including wind, hail, and heavy rain.
- Seamless GuttersCustom-formed aluminum or steel gutters made on-site to fit a home's dimensions, eliminating seams that can leak.
- Fluid-Applied Roof RestorationA liquid coating system applied directly to an existing flat or low-slope roof to seal cracks, extend its lifespan, and improve weather resistance without full replacement.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof AssessmentA professional inspection of the roof's condition to identify damage, leaks, and remaining lifespan.
Credentials
-
Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
-
Atlas Pro+ Platinum
Atlas Pro+ Platinum is the middle rung in the AtlasPRO+ contractor program from Atlas Roofing Corporation, above the Gold entry level and below only Diamond. Its position in the ladder gives it a distinct role: it is… Read more
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 10.1 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
-
Avg. Rating
-
BBB A
-
Google
-
Yelp
Customer reviews of this roofing company present mixed experiences. Several reviewers report positive interactions, praising the company's responsiveness, professionalism, and quality roof work. Some customers describe staff members like Paul, Travis Kelly, and Matthew as helpful and communicative, with one reviewer noting the company's willingness to accept competing quotes. Multiple reviewers commend the crew's politeness and attention to cleanliness during projects. However, other reviewers report significant frustrations. One customer describes a 15-month project marked by staff turnover, missed appointments, poor communication, ghosting, and incomplete work despite repeated follow-ups. Another reviewer reports the company failed to show up for a scheduled repair without notification. A third customer notes responsiveness declined after initial contact and experienced issues with deck refinishing work and subsequent ghosting. One reviewer expressed concern about a salesperson ignoring a "No Soliciting" sign. A fourth customer reports the company performed quality roof replacement but advises against using them for additional construction services beyond roofing.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Texas Family Roofing ranks 3rd of the 27 roofers we track in San Antonio, ahead of about 92% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 10.5 reviews per month, which is faster than approximately 88% of the other San Antonio roofers. Its 4.8-star average rating sits just below the San Antonio median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical San Antonio roofer’s rate of 0%.
