Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Stephens Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Stephens Roofing with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Stephens Roofing's listed address at 11803 Warfield St, San Antonio, TX 78216, United States, San Antonio, TX 78216 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Stephens Roofing holds these manufacturer certifications: Owens Corning Preferred, Carlisle Authorized Applicator. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for Stephens Roofing (Google, Yelp, the Better Business Bureau), the blended average is 3.9 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 3/5 public records for Stephens Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(210) 785-0994
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Primary Address
11803 Warfield St, San Antonio, TX 78216, United States, San Antonio, TX 78216
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Owner Email
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Website
stephensroofing.net
- Socials
Company Description
Founded in 1983, Stephens Roofing serves the San Antonio area and surrounding Texas regions with residential and commercial roofing services. The company holds San Antonio City License IC2-916836 and is certified as a GAF Master Elite installer. Services include asphalt shingle installation, metal roofing in steel, copper, aluminum, tin, and zinc with standing seam and corrugated panel structures, slate roofing, tile roofing in clay and concrete, flat roofing, and TPO roofing. The company also provides roof inspection, roof repair for hail damage, leak repair, wind damage, storm damage, and emergency repairs, along with roof replacement, patio covers, carports, and window installation. All work is guaranteed in writing.
Services Offered
- Residential Asphalt Shingle RoofingInstallation or replacement of asphalt shingle roofs on houses, the most common roofing material for residential properties.
- Commercial Asphalt Shingle RoofingInstallation or replacement of asphalt shingle roofs on commercial buildings and larger structures.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Steel RoofingLightweight metal roofing panels that are durable, fire-resistant, and long-lasting, often used for standing seam or corrugated profiles.
- Copper RoofingSolid copper sheets or shingles that develop a protective patina over time, offering superior longevity and distinctive aesthetic for high-end properties.
- Aluminum RoofingLightweight metal roofing made from aluminum, valued for corrosion resistance and longevity in coastal or harsh climates.
- Standing Seam Metal RoofingMetal roof panels with raised seams running vertically, offering durability, energy efficiency, and a modern appearance.
- Slate RoofingInstallation of natural slate tiles, offering premium durability and a high-end appearance that can last over a century.
- Tile RoofingInstallation or repair of clay or concrete tile roofing, which offers longevity, fire resistance, and a distinctive aesthetic for Mediterranean or Spanish-style homes.
- Clay Tile RoofingInstallation of traditional clay tiles for a distinctive, long-lasting roof with excellent weather resistance.
- Concrete Tile RoofingInstallation of durable clay or concrete tiles that provide long-lasting protection and distinctive aesthetic appeal for residential roofs.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Hail Damage Roof RepairAssessment and repair of roofs damaged by hail impact, including shingle replacement and structural assessment.
- Leak Roof RepairIdentifying and fixing active roof leaks by sealing cracks, replacing damaged shingles, and repairing flashing to prevent water damage.
- Storm Damage Roof RepairAssessment and repair of roofs damaged by high winds, hail, falling trees, or heavy rain, often coordinated with insurance claims.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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Carlisle Authorized Applicator
Carlisle SynTec Systems, headquartered in Carlisle, Pennsylvania and part of Carlisle Companies, is one of the dominant manufacturers of low-slope commercial roofing in North America. Its product lines - Sure-Seal EPDM… Read more
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- Stephen's Roofing & Remodeling
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 20.2 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with Stephens Roofing. Several customers describe satisfaction with completed roof replacements and describe the craftsmanship as good, with one reviewer noting no leaks after rain. However, many reviewers report significant concerns. Multiple customers describe communication problems, including missed appointments, lack of notification about scheduling, and unresponsiveness. Several reviewers report quality issues such as leaks persisting or appearing after work completion, incomplete repairs, debris left behind (including nails in driveways), and work not matching contract specifications. Reviewers also describe concerns about warranty policies on repairs, long delays before work begins, and staff conduct issues. One reviewer praised a specific salesperson's professionalism. Some customers report hiring alternative companies after unsatisfactory experiences, while others describe ongoing frustration with unresolved issues.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Stephens Roofing ranks 5th of the 27 roofers we track in San Antonio, ahead of about 85% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 2.8 reviews per month, which is slower than approximately 58% of the other San Antonio roofers. Its 4.5-star average rating sits below the San Antonio median of 4.9 stars. The owner responds to 67% of reviews, which is above the typical San Antonio roofer’s rate of 0%.
