Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Roof Experts. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Roof Experts with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Roof Experts's listed address at 601 North 1st Street, Garland, TX 75040 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Roof Experts holds these manufacturer certifications: Owens Corning Preferred, Carlisle Authorized Applicator. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for Roof Experts (Google, Yelp, the Better Business Bureau), the blended average is 3.6 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 3/5 public records for Roof Experts. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(469) 936-7663
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Primary Address
601 North 1st Street, Garland, TX 75040
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Alternate Address
601 N. First St., Garland, TX 75040
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Owner Email
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Website
roofexperts.com
- Socials
Company Description
Roof Experts is a licensed residential and commercial roofing contractor headquartered in Garland, Texas, serving the Dallas-Fort Worth metroplex and markets across Texas, Colorado, Missouri, Oklahoma, and Georgia. The company offers residential roof repair, replacement, installation, and inspections; commercial roofing including TPO, EPDM, and metal systems; gutter repairs and installation; skylight repairs and installation; metal roofing; roof maintenance programs; and HVAC roof flashing. Roof Experts provides 1-year workmanship warranties on repairs, 5-year warranties on residential installations, and 2-year warranties on commercial installations, plus manufacturer warranties up to 50 years. The company offers free inspections and instant online pricing based on satellite measurements, with flexible financing options available.
Services Offered
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
- Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Gutter Repairs And InstallationFixing damaged gutters and downspouts or installing new systems to direct rainwater away from the foundation and prevent water damage to siding and landscaping.
- Skylight Repairs And InstallationRepairing leaks and damaged frames in existing skylights or installing new skylights to add natural light to interior spaces.
- Roof Maintenance ProgramsOngoing service agreements that include regular inspections, cleaning, and minor repairs to keep roofs in good condition year-round.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Storm Damage AssessmentProfessional evaluation of roof and exterior damage from severe weather to document losses for insurance claims.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- HVAC Roof FlashingInstalling or repairing metal flashing around HVAC vents and penetrations to seal gaps and prevent water from entering the roof structure.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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Carlisle Authorized Applicator
Carlisle SynTec Systems, headquartered in Carlisle, Pennsylvania and part of Carlisle Companies, is one of the dominant manufacturers of low-slope commercial roofing in North America. Its product lines - Sure-Seal EPDM… Read more
Company Info
- License Type
- General Contractor
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- Roof Experts USA
- Address Type
- Commercial
- Multi-State Company
- 4 states Yes
- Website Age
- 24.5 years old
Inspections and Violations
U.S. Department of Labor data-
Aug 2, 2023 DALLAS, TX Insp #346887409
- Serious Hard hats required where head injury possible 1926.100(a) $2,679
- Serious Body belt and lanyard required in aerial lift 1926.453(b)(2)(v) $3,349
- Serious Train each employee exposed to fall hazards 1926.503(a)(1) $3,349
- Serious Residential construction - fall protection required 1926.501(b)(13) $4,688
- Serious Ladder extends 3 ft above landing 1926.1053(b)(1) $3,349
Reviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews report significant concerns about this business's practices. One reviewer states the company left multiple projects in Valdosta, Georgia unfinished after collecting large deposits and not paying subcontractors. Another reviewer describes an unsolicited doorbell visit despite a no-soliciting sign, during which a representative allegedly offered to fly a drone over their home without possessing required federal drone licensing or a local soliciting permit. This reviewer reports contacting police and the FAA regarding the incident and notes receiving unwanted text messages afterward. The same reviewer indicates multiple neighbors also reported similar doorbell visits captured on their Ring doorbells.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Roof Experts ranks 6th of the 15 roofers we track in Garland, ahead of about 64% of them. Over the past year it has pulled in 11 reviews - the most recent last month - for a rate of roughly 1.6 reviews per month, which is faster than approximately 62% of the other Garland roofers. Its 4.9-star average rating sits right at the Garland median of 4.9 stars. The owner responds to 83% of reviews, which is above the typical Garland roofer’s rate of 0%.
