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Big "D" Roofing

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Public Records Check

  • Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Big "D" Roofing. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation Big "D" Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Texas Secretary of State. You can confirm how the business is registered, and its current status, directly with the Texas Secretary of State.
  • Business Address Big "D" Roofing's listed address at 131 E. Buckingham Road, Garland, TX 75040 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Big "D" Roofing holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Okay Ratings Across the platforms we identified for Big "D" Roofing (Google, Yelp, the Better Business Bureau), the blended average is 3.6 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.

We verified 4/5 public records for Big "D" Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Founded in 1954, Big "D" Roofing has served the Dallas-Fort Worth area for over 60 years from its location in Garland, Texas since 1976. The company holds an A+ rating from the Better Business Bureau and was featured in D Magazine's "The Best Roofing Contractors in Dallas." Big "D" Roofing offers roof installation and repair services, working with brand-name manufacturers including Owens Corning, GAF, and CertainTeed. The company provides insurance claim advocacy, using drawings and photos to support homeowner cases with adjusters. Crew chiefs average 10 or more years of experience. The ownership team includes Larry Portman, Amber Quillin as office manager since 2004, and Arturo Mireles Jr. as operations manager and second-generation roofer.

Services Offered

  • Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Insurance Claim AdvocacyProfessional assistance navigating the insurance claims process for roof or exterior damage, including documentation and negotiation with insurers to help maximize coverage.
  • Roof AssessmentA professional inspection of the roof's condition to identify damage, leaks, and remaining lifespan.

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

Company Info

Company Name
Big "D" Roofing Company, Inc.
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
No
Website Age
24.2 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 3.6
  • BBB A+
  • Google 4.8
  • Yelp 1.0

One reviewer reports that a technician visited their home three times to assess a water leak and promised an estimate on each occasion, but the customer never received follow-up communication. The reviewer states this occurred two months prior to writing the review and expresses frustration about the experience, describing it as a waste of time.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.3/mo Reviews per month
33% Owner responds to reviews
Declining 4.5 recent vs 5.0 earlier
How customers rated Big "D" Roofing each month
Number of new reviews Big "D" Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Big "D" Roofing ranks 9th of the 15 roofers we track in Garland, ahead of about 43% of them. Over the past year it has pulled in 2 reviews - the most recent 4 months ago - for a rate of roughly 0.3 reviews per month, which is slower than approximately 77% of the other Garland roofers. Its 4.8-star average rating sits just below the Garland median of 4.9 stars. The owner responds to 33% of reviews, which is above the typical Garland roofer’s rate of 0%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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