Public Records Check
- License Found We found a license number on file for Big Bear Roofing: ME52696, but haven't confirmed its current status directly with the South Carolina state licensing board. We recommend verifying it's active and in good standing with the South Carolina state licensing board before hiring.
- Registered Corporation The South Carolina Secretary of State listed Big Bear Roofing as Active when we last checked on Jul 2, 2026, registered since 2014. You can confirm it's still current with the South Carolina Secretary of State.
- Business Address Big Bear Roofing's listed address at 4500 Leeds Ave Suite 200 W, Charleston, SC 29405 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 3 Credentials Big Bear Roofing holds these manufacturer certifications: Owens Corning Preferred, TAMKO Pro Diamond, FORTIFIED Roofing Contractor. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Good Ratings Across the platforms we identified for Big Bear Roofing (Google, Yelp, the Better Business Bureau, TAMKO), the blended average is 4.4 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Big Bear Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(843) 819-7650
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Primary Address
4500 Leeds Ave Suite 200 W, Charleston, SC 29405
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Alternate Address
1941 Savage Rd Ste 200D, Charleston, SC 29407
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Owner Email
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Website
bigbearrfg.com
- Socials
Company Description
Big Bear Roofing is a GAF Master Elite certified roofing contractor serving Charleston, Dorchester, and Berkeley Counties in South Carolina, as well as Greensboro and Raleigh, North Carolina. The company offers residential and commercial roof repair, roof replacement, metal roofing installation, solar shingle installation using Timberline Solar™ products, and storm damage repair with insurance claim handling. All roof replacements are backed by a lifetime roof replacement warranty. Big Bear Roofing is BBB-accredited, fully licensed and insured, and provides free estimates and flexible financing options for roofing projects.
Services Offered
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Solar Shingle InstallationPlacing photovoltaic shingles that blend with standard roofing while generating solar power for the home.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Insurance Claim HandlingAssistance with documenting damage, filing claims with insurers, and coordinating repairs covered under homeowner policies.
- Free EstimatesNo-cost written quote for roofing or exterior work provided after an on-site inspection.
- Financing OptionsPayment plans or loan programs that allow property owners to spread the cost of roofing and exterior work over time.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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TAMKO Pro Diamond
TAMKO Pro Diamond is the highest contractor designation TAMKO offers, and it is genuinely scarce: there are fewer than 200 Pro Diamond contractors across the entire United States. It is an earned, vetted credential, not… Read more
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FORTIFIED Roofing Contractor
FORTIFIED is a program of the Insurance Institute for Business & Home Safety (IBHS), and its construction standard is built on decades of severe-weather research - which makes this a fundamentally different credential… Read more
Company Info
- License Number
- ME52696
- Company Name
- BIG BEAR CONTRACTING, LLC
- State Entity ID
- 00540307
- Company Formation Date
- Sep 25, 2014
- Company Age
- 11.8 years old
- Company Formation State
- SC
- Registered Agent
- MATTHEW D. LONGO
- Agent Address
- 5710 Barbary Coast, HOLLYWOOD, SC 29449
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- 2 states Yes
- Website Age
- 10.2 years old
Inspections and Violations
U.S. and South Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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TAMKO
Customer reviews of Big Bear Roofing present mixed experiences. Several reviewers praise the company's professionalism, timely communication, and quality workmanship, with some highlighting staff members like Tim, Ro, and Matthew for their helpfulness and expertise. These customers report satisfaction with roof replacements, repairs, and site cleanliness. However, other reviewers express significant dissatisfaction. Some customers report unresolved leaks following roof replacement and describe difficulties obtaining warranty service or communication after payment. One reviewer describes damage to their driveway by contracted delivery personnel and claims the company's responsiveness declined after final payment was received. Another customer reports pursuing small claims court after an allegedly improper roof installation. One reviewer noted work was completed by subcontractors rather than company employees.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Big Bear Roofing ranks 1st of the 13 roofers we track in Charleston, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 15.8 reviews per month, which is faster than approximately 92% of the other Charleston roofers. Its 4.8-star average rating sits just below the Charleston median of 4.9 stars. The owner responds to 33% of reviews, which is below the typical Charleston roofer’s rate of 50%.
