Charleston Roofing and Exteriors

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Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for Charleston Roofing and Exteriors. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 2/5 public records for Charleston Roofing and Exteriors. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Charleston Roofing and Exteriors serves Charleston, Dorchester, and Berkeley counties in South Carolina, offering roof inspections, repairs, and replacements for asphalt shingle, metal, and flat roofs, including the custom Rüf+ system. The company installs windows in multiple styles and materials, provides seamless gutter installation, repair, and gutter guard services, and offers attic insulation, blown-in insulation, and batt insulation. Additional services include ridge vent installation, skylights, and storm damage repair and inspection. The company is licensed, insured, and bonded. It works with manufacturers including CertainTeed, GAF, and Owens Corning and offers a lifetime warranty on asphalt shingles.

Services Offered

Company Info

EPA Lead-Safe (RRP)
Certified NAT-F234413-1 Verify on EPA.gov
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
13.5 years old

Inspections and Violations

U.S. and South Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.2
  • BBB A+
  • Google 4.8
  • Yelp 2.8

Reviewers report mixed experiences with Charleston Roofing & Exteriors. Several customers describe reliable service, quality workmanship, reasonable pricing, and responsive staff, with some praising specific team members and the company's insurance coordination. However, other reviewers express significant frustration. Some report missed appointments with no follow-up communication, while others describe high estimates they felt were excessive or based on incomplete inspections. One reviewer criticized an $850 quote for shingle replacement and difficulty reaching the company by phone. Another complained about a $1,200 estimate for minor damage when other contractors deemed the work unnecessary. Additional complaints include incomplete gutter work, poor drainage after repairs, and unresponsive customer service regarding follow-up issues. Reviewers note difficulty reaching the company by phone and receiving callbacks.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~1.5/mo Reviews per month
7% Owner responds to reviews
Declining 4.2 recent vs 5.0 earlier
How customers rated Charleston Roofing and Exteriors each month
Number of new reviews Charleston Roofing and Exteriors received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Charleston Roofing and Exteriors ranks 3rd of the 13 roofers we track in Charleston, ahead of about 83% of them. Over the past year it has pulled in 12 reviews - the most recent 9 months ago - for a rate of roughly 1.5 reviews per month, which is slower than approximately 67% of the other Charleston roofers. Its 4.8-star average rating sits just below the Charleston median of 4.9 stars. The owner responds to 7% of reviews, which is below the typical Charleston roofer’s rate of 50%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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