Public Records Check
- Locally Regulated Ohio doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against New Heights Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for New Heights Roofing with the Ohio Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Ohio Secretary of State directly.
- Business Address New Heights Roofing's listed address at 4014 Colerain Ave, Cincinnati, OH 45223 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for New Heights Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for New Heights Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for New Heights Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(513) 540-4331
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Primary Address
4014 Colerain Ave, Cincinnati, OH 45223
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Owner Email
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Website
newheightsroof.com
- Socials
Company Description
New Heights Roofing serves the greater Cincinnati and Northern Kentucky area with residential and commercial roofing services. The company offers roof installation, roof repair, roof replacement, and storm damage repair. Services also include asphalt shingle roofing, metal roofing, and flat roofing systems. New Heights Roofing provides house siding, gutter replacement, and gutter cleaning. The company assists homeowners with insurance claim navigation and processing. Financing options are available through Wisetack and Kemba at rates as low as zero percent APR. New Heights Roofing operates as a family-owned business and maintains certifications as a roofing contractor.
Services Offered
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Preventive MaintenanceRegular inspections and minor repairs to roofs and exterior elements to catch problems early and extend their lifespan.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
- Gutter CleaningRemoving leaves, debris, and buildup from gutters and downspouts to ensure proper water drainage.
- House Siding InstallationProfessional installation of new exterior siding materials such as vinyl, fiber cement, or wood to replace worn or damaged cladding and improve home protection and appearance.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Exterior ImprovementsUpgrades to the outside of a home such as siding, roofing, windows, doors, and landscaping features.
Company Info
- Entity Type
- Sole Proprietorship
- Address Type
- Commercial
- Multi-State Company
- 2 states Yes
- Website Age
- 8.1 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews of this roofing company are mixed. Several reviewers praise the company's professionalism, customer service, and work quality, with some highlighting sales representative Jesse Blaine's helpfulness and the crew's attention to detail and cleanup. Reviewers report competitive pricing and appreciation for the company's assistance with insurance claims. Some customers describe positive experiences with same-day service and no-charge consultations. However, other reviewers report significant problems. One customer states their roof installed in 2023 has leaked multiple times annually, with the company refusing continued service calls and a broken window during installation. Another reviewer describes poor workmanship including dents, crooked gutters, and water damage, claiming the warranty was not honored. A third reports the company quoted unnecessary work compared to competitors.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) New Heights Roofing ranks 1st of the 13 roofers we track in Cincinnati, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 20.6 reviews per month, which is faster than approximately 100% of the other Cincinnati roofers. Its 4.9-star average rating sits right at the Cincinnati median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Cincinnati roofer’s rate of 73%.
