Public Records Check
- Locally Regulated Ohio doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Empire Contractors. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation Empire Contractors's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Ohio Secretary of State. You can confirm how the business is registered, and its current status, directly with the Ohio Secretary of State.
- Unverified Address Empire Contractors's listed address at 3636 Muddy Creek Rd, Cincinnati, OH 45238 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 3 Credentials Empire Contractors holds these manufacturer certifications: CertainTeed ShingleMaster, Atlas Pro+ Diamond Select, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Empire Contractors (Google, Yelp, the Better Business Bureau), the blended average is 4.6 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Empire Contractors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(513) 244-2200
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Primary Address
3636 Muddy Creek Rd, Cincinnati, OH 45238
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Alternate Address
2300 Montana Ave, Cincinnati, OH 45211
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Owner Email
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Website
empirecontractorsllc.com
- Socials
Company Description
Empire Contractors serves the Cincinnati area and surrounding regions including Northern Kentucky, South Dayton, and Southeastern Indiana with roofing, siding, gutter, and window services. The company offers roof replacement and repair for shingles, metal, and commercial roofing systems. Siding services include vinyl, fiber cement, and custom solutions. Additional services encompass seamless gutters, energy-efficient windows, and window replacement. Empire Contractors handles insurance-backed storm damage restoration and repairs. The company provides financing options for roofing, siding, windows, and gutter projects and assists customers with insurance claims processing for storm damage.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Siding RepairPatching, replacing, or repainting damaged sections of exterior wall cladding caused by weather, impact, or rot to restore weatherproofing and appearance.
- Vinyl SidingInstallation of PVC plastic siding panels that provide low-maintenance exterior cladding in various colors and styles.
- Fiber Cement SidingDurable siding boards made from cement and wood fibers that resist rot, insects, and fire while mimicking the look of wood or masonry.
- Custom Siding SolutionsTailored siding installation or replacement using materials and styles chosen to match a home's architectural design and owner preferences.
- Seamless GuttersCustom-formed aluminum or steel gutters made on-site to fit a home's dimensions, eliminating seams that can leak.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Window ReplacementRemoving old windows and installing new ones to improve energy efficiency, security, and appearance.
- Window InstallationInstalling new windows in residential or commercial properties, including framing, sealing, and finishing to ensure proper function and weatherproofing.
- Energy-Efficient WindowsInstallation of windows with high insulation ratings and low-emissivity coatings to reduce heating and cooling costs.
- Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
- Insurance Claim HandlingAssistance with documenting damage, filing claims with insurers, and coordinating repairs covered under homeowner policies.
- Roof FinancingOffering of payment plans or financing options to help property owners spread the cost of roof repairs or replacement over time.
- Exterior FinancingPayment plans or loan options that allow property owners to spread the cost of exterior work like roofing or siding over time rather than paying upfront.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Atlas Pro+ Diamond Select
Atlas Pro+ Diamond is the highest level in the AtlasPRO+ contractor program from Atlas Roofing Corporation, which covers residential asphalt shingle work, so it appears on contractors who install Atlas shingle roofs… Read more
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- Company Name
- Empire Contractors, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Unverified
- Multi-State Company
- 3 states Yes
- Website Age
- 14.3 years old
Inspections and Violations
U.S. Department of Labor data-
Nov 13, 2024 HAMILTON, OH Insp #347876377
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Jun 26, 2018 HAMILTON, OH Insp #343254645
Reviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews of this roofing company are mixed. Several reviewers praise the work and service, with some describing the staff as professional and communicative, and one reviewer highlighting honest assessment and no-charge service for a minor repair. However, one reviewer reports a negative experience with the estimate process, stating the estimator did not engage in meaningful conversation about concerns and charged $250 for a tarping service that the reviewer considered excessively expensive for a brief job. That same reviewer notes the company uses financing with over 12 percent interest and expresses regret about contacting them, having filed a complaint with the Better Business Bureau. The reviewer also mentions a third contractor disagreed with the company's assessment that a new roof was needed.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Empire Contractors ranks 3rd of the 13 roofers we track in Cincinnati, ahead of about 83% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 3.1 reviews per month, which is faster than approximately 67% of the other Cincinnati roofers. Its 4.7-star average rating sits below the Cincinnati median of 4.9 stars. The owner responds to 90% of reviews, which is above the typical Cincinnati roofer’s rate of 73%.
