Public Records Check
- Missing License Our automated search didn't find a license on file for Crystal's Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation Crystal's Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
- Unverified Address Crystal's Roofing's listed address at Cary, NC appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 1 Credential Crystal's Roofing holds these manufacturer certifications: NRCA Membership - member since 2025. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Crystal's Roofing (Google, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Crystal's Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(919) 594-1463
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Website
crystalsroofing.net
- Socials
Company Description
Crystal's Roofing has served the Cary and Raleigh triangle area for more than three decades as a residential roofing company operated by a husband-and-wife team with roots in roofing and carpentry. The company offers new roof installations, roof replacements, roof repairs, maintenance, and historic building roof restoration. Materials include asphalt shingles and metal roofing systems, with Owens Corning roofing systems specified in customer testimonials. Services encompass residential projects handled with precision using state-of-the-art equipment. The company provides free roof inspections and free estimates. A certificate of insurance is provided before project start. The lifetime labor warranty includes one-time transfer to a new homeowner within 90 days of sale. Five percent of all projects are donated to St. Jude Children's Hospital.
Services Offered
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
- Historic Building Roof RestorationRepairing or replacing roofs on older buildings while preserving original materials, architectural details, and historical character where possible.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
- Owens Corning Roofing SystemsAsphalt shingle roofing products and installation using Owens Corning materials, known for durability and color retention.
- Warranty TransferThe ability to transfer the manufacturer's or contractor's warranty coverage to a new property owner when a home is sold.
Credentials
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NRCA Membership - member since 2025
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Crystal's Roofing LLC
- Entity Type
- Limited Liability Company (LLC)
- Multi-State Company
- No
- Website Age
- 1.5 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A
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Google
Reviewers consistently praise Crystal's Roofing for professionalism and reliability. Several customers report that Dave and Crystal arrive on time, maintain clean job sites, and complete work efficiently. Multiple reviewers describe thorough communication throughout projects, from initial quotes to final invoicing, and note that the team answers questions without rushing clients. Customers report satisfaction with workmanship quality across various services including roofing, windows, doors, bathroom installation, flooring, painting, gutter cleaning, and roof inspections. Several reviewers highlight honest pricing described as affordable and reasonable. Reviewers also mention the team's attention to detail, preventative maintenance focus, and willingness to accommodate tight timelines. One customer notes confidence in the company's follow-up service. Multiple reviewers recommend the business based on their experiences with both large-scale projects and routine maintenance work.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Crystal's Roofing ranks 13th of the 13 roofers we track in Cary, ahead of about 0% of them. Over the past year it has pulled in 18 reviews - the most recent last month - for a rate of roughly 2.6 reviews per month, which is faster than approximately 58% of the other Cary roofers. Its 4.9-star average rating sits right at the Cary median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Cary roofer’s rate of 0%.
