Public Records Check
- Missing License Our automated search didn't find a license on file for Artisan Quality Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation Artisan Quality Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
- Residential Address Artisan Quality Roofing's listed address at 12927 US 64 HWY E STE, 100-A, Apex, NC 27523 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Artisan Quality Roofing holds these manufacturer certifications: CertainTeed ShingleMaster Premier, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Artisan Quality Roofing (Google, the Better Business Bureau, CertainTeed), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Artisan Quality Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(919) 906-3791
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Primary Address
12927 US 64 Hwy E Ste, 100-A, Apex, NC 27523
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Alternate Address
12927 US Hwy 64 E, Apex, NC 27523
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Owner Email
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Website
artisanqualityroofing.com
- Socials
Company Description
Artisan Quality Roofing serves Apex, Cary, Durham, Raleigh, and surrounding communities in North Carolina with residential and commercial roofing services. The company operates with 18 or more in-house roofing technicians and reports over 20 years of experience, having replaced more than 5,070 roofs. Services include asphalt shingle roof replacement and repair for residential properties, HOA communities, apartment complexes, and local businesses, along with roof inspections, roof maintenance, skylights, sun tunnels (Velux certified), seamless gutters through a sister company, and windows and doors installation. The company handles insurance claims and offers financing options for roof replacement projects. All core roofing work is performed by certified, in-house technicians rather than subcontractors.
Services Offered
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Skylights & Sun TunnelsInstalling roof-mounted windows or reflective light tubes to increase natural illumination in interior spaces.
- Seamless GuttersCustom-formed aluminum or steel gutters made on-site to fit a home's dimensions, eliminating seams that can leak.
- Windows & Doors InstallationRemoval and installation of new windows and exterior doors to improve energy efficiency, security, and curb appeal.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Roof Financing OptionsPayment plans or third-party lending programs that allow property owners to spread roof replacement or repair costs over time rather than paying in full upfront.
Credentials
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CertainTeed ShingleMaster Premier
CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Artisan Quality Roofing, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 11.2 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Several reviewers report that Artisan Quality Roofing completed roof replacements and repairs efficiently and on schedule. Customers describe the company as professional, well-organized, and responsive, with staff members including Dustin, Morgan, Olivia, and Hollye receiving specific praise for communication and customer service. Reviewers note that the company uses its own crews rather than subcontractors and that workers arrived on time and completed jobs within stated timeframes. Multiple customers highlight clear pricing, transparent communication about timelines, and thorough explanations of work. Several reviewers mention the company's attention to detail, quality workmanship, and cleanliness during projects. One reviewer with construction management experience described the operation as "a well oiled machine." Customers also report follow-up inspections and responsiveness to questions. Some reviewers note the company's involvement in community work and charitable partnerships.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Artisan Quality Roofing ranks 17th of the 244 roofers we track across North Carolina, ahead of about 93% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 7.6 reviews per month, which is faster than approximately 89% of the other North Carolina roofers. Its 5.0-star average rating sits just above the North Carolina median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical North Carolina roofer’s rate of 77%.
