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The Roofing Guys

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Public Records Check

  • Locally Regulated New York doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against The Roofing Guys. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation The New York Secretary of State listed The Roofing Guys as Active when we last checked on Jul 10, 2026, registered since 2012. You can confirm it's still current with the New York Secretary of State.
  • Business Address The Roofing Guys's listed address at 3570 Walters Rd, Lakeland, NY 13209 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 2 Credentials The Roofing Guys holds these manufacturer certifications: CertainTeed ShingleMaster Premier, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Okay Ratings Across the platforms we identified for The Roofing Guys (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 3.0 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.

We verified 4/5 public records for The Roofing Guys. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

CertainTeed reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Additionally, we also found the following address on State business registry: 6770 East Sorrell Hill RD, Warners, NY 13164

Company Description

The Roofing Guys was established in 2005 and serves Syracuse, New York and surrounding areas. The company offers roof replacement, roof repair, siding installation, soffit and fascia installation, and skylight and sun tunnel installation. The business is family-owned and operated and provides free estimates on all services. Financing options are available for roofing projects. The company is rated on Angie's List and has completed numerous residential roofing projects in the Syracuse area. The Roofing Guys runs an annual charitable program called Roof for a Reason, which awards a free roof to someone in need.

Services Offered

  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
  • Skylights & Sun TunnelsInstalling roof-mounted windows or reflective light tubes to increase natural illumination in interior spaces.
  • Soffit & Fascia InstallationInstallation of protective boards under eaves and along roof edges to cover rafter tails, house ventilation, and shield the structure from weather and pests.

Credentials

  • CertainTeed CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

Company Info

Company Name
THE ROOFING GUYS, INC.
State Entity ID
4222587
Company Formation Date
Mar 27, 2012
Company Age
14.3 years old
Company Formation State
NE
Principal Address
6770 EAST SORRELL HILL RD, WARNERS, NY 13164
Registered Agent
Address:
Agent Address
NY
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
No
Website Age
15.9 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 3.0
  • BBB F
  • Google 3.7
  • Yelp 2.4
  • CertainTeed 4.7

Reviewers report mixed experiences with The Roofing Guys. Several customers describe positive interactions, praising quick service, friendly staff, quality workmanship, and professional installation completed as promised. However, multiple reviewers express significant dissatisfaction. Some report pricing discrepancies, with quotes changing after initial estimates and additional costs appearing unexpectedly. Several customers describe unresolved issues, including incomplete work, delayed repairs, and difficulty scheduling appointments. One reviewer reports a roof that failed within six months and claims the company misrepresented warranty coverage and manufacturer involvement. Another describes a leaking roof installed six years prior that failed inspection, alleging improper installation and unresponsive customer service. Additional complaints include work not matching contract specifications, destroyed property not replaced, and unprofessional manager behavior. One reviewer disputes a company response about a vehicle incident.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~1.8/mo Reviews per month
17% Owner responds to reviews
Improving 3.5 recent vs 3.1 earlier
How customers rated The Roofing Guys each month
Number of new reviews The Roofing Guys received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) The Roofing Guys ranks 53rd of the 210 roofers we track across New York, ahead of about 75% of them. Over the past year it has pulled in 22 reviews - the most recent this month - for a rate of roughly 1.8 reviews per month, which is slower than approximately 67% of the other New York roofers. Its 3.7-star average rating sits below the New York median of 4.9 stars. The owner responds to 17% of reviews, which is below the typical New York roofer’s rate of 54%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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