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TopTier Roofing

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Public Records Check

  • Locally Regulated New York doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against TopTier Roofing. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation TopTier Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the New York Secretary of State. You can confirm how the business is registered, and its current status, directly with the New York Secretary of State.
  • Business Address TopTier Roofing's listed address at 113 Kimber Ave, Syracuse, NY 13207 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 2 Credentials TopTier Roofing holds these manufacturer certifications: Owens Corning Platinum Preferred, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for TopTier Roofing (Google, Yelp, the Better Business Bureau, Owens Corning), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for TopTier Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

TopTier Roofing serves the Syracuse, New York area with new roof installation, roof inspection, roof replacement, emergency roof repair, commercial asphalt roofing, and skylight installation. The company holds Owens Corning Platinum Preferred Contractor status and is a VELUX Certified Installer. TopTier Roofing is licensed, bonded, and insured, with a BBB A+ rating and HomeAdvisor Top Rated Business designation. The company has won the 2025 CNY Readers' Choice Best Roofer award. Services include asphalt shingle roofing and tear-off work on residential and commercial properties throughout the Central New York region.

Services Offered

  • New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
  • Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
  • Commercial Asphalt RoofingAsphalt roofing systems for commercial buildings, typically using multi-ply membranes or built-up roofing designed for flat or low-slope structures.
  • Skylight InstallationCutting and framing an opening in the roof and installing a window unit to bring natural light into interior spaces.
  • Roof Tear-OffComplete removal of existing roofing materials down to the deck, typically done before installing a new roof.
  • Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.

Credentials

  • Owens Corning Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred is the highest tier in the Owens Corning network, an invitation-only status held by roughly the top 1% of Owens Corning contractors, and uniquely among the major programs it requires the… Read more

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

Company Info

Company Name
TopTier Roofing LLC
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
6.3 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.8
  • BBB A+
  • Google 5.0
  • Yelp 4.3
  • Owens Corning 4.9

Several reviewers report positive experiences with TopTier Roofing Company, praising their work quality, professionalism, and efficiency. Customers describe them as completing jobs thoroughly in a single day and taking pride in their craftsmanship. Some reviewers note they received detailed estimates and good customer service, with one customer highlighting follow-up communication. Reviewers mention the pricing as reasonable, though not the least expensive option available. However, one reviewer expressed significant concerns about the job site conditions, reporting spare rib bones left in the driveway and grass, plastic clamps scattered throughout the yard, displaced landscaping pavers, and nails found in the backyard. This reviewer also described a dispute regarding dumpster contents and stated that a follow-up inspection was brief and did not address all areas of concern.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, Owens Corning. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~14.5/mo Reviews per month
93% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated TopTier Roofing each month
Number of new reviews TopTier Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) TopTier Roofing ranks 3rd of the 5 roofers we track in Syracuse, ahead of about 50% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 14.5 reviews per month, which is faster than approximately 75% of the other Syracuse roofers. Its 5.0-star average rating sits right at the Syracuse median of 5.0 stars. The owner responds to 93% of reviews, which is above the typical Syracuse roofer’s rate of 50%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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