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Custom Quality Roofing Contractors

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Public Records Check

  • Locally Regulated New York doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Custom Quality Roofing Contractors. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation Custom Quality Roofing Contractors's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the New York Secretary of State. You can confirm how the business is registered, and its current status, directly with the New York Secretary of State.
  • Business Address Custom Quality Roofing Contractors's listed address at 107 Bennett Rd, Fairmount, NY 13031 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Custom Quality Roofing Contractors holds these manufacturer certifications: CertainTeed ShingleMaster Premier. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Custom Quality Roofing Contractors (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for Custom Quality Roofing Contractors. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Founded in 1973, Custom Quality Roofing Contractors serves Syracuse and Central New York. The company offers roof replacement, roof repair including emergency tarp services, seamless gutter installation, and skylights. It holds CertainTeed Certification since 1998 and maintains a BBB A+ rating since 1999. The company provides a standard 10-year workmanship warranty on all roofs, with warranties available up to 50 years. It serves the Greater Syracuse Area including Syracuse, Baldwinsville, Cicero, DeWitt, Liverpool, Manlius, Camillus, Fayetteville, and Skaneateles in New York.

Services Offered

  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Emergency Tarp ServicesQuick temporary covering of damaged roof areas with tarps to prevent water entry and further interior damage until permanent repairs are made.
  • Seamless Gutter InstallationInstallation of custom-formed gutters without seams to reduce leaks and improve water drainage around the home.
  • SkylightsInstallation of roof windows that bring natural light into interior spaces, including flashing and sealing to prevent leaks.
  • Sun TunnelsInstallation of tubular skylights that channel natural light through roof cavities into interior spaces.

Credentials

  • CertainTeed CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more

Company Info

Company Name
Custom Quality Contractors Inc.
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
No
Website Age
6.3 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.9
  • BBB A+
  • Google 4.9
  • Yelp 5.0
  • CertainTeed 4.6

Reviewers report that the company arrived on time with a large crew and completed a roof installation on a four-bedroom, two-story house in 4.5 hours. Customers describe the finished work as looking great, with neighbors commenting on the speed of completion. Reviewers note that the crew cleaned up the property thoroughly afterward and worked professionally without distractions. Several customers praise the crew members for knowing their jobs well. One reviewer highlights that a sales representative named Jason was helpful and patient in answering questions throughout the process.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~4.6/mo Reviews per month
97% Owner responds to reviews
Improving 5.0 recent vs 4.7 earlier
How customers rated Custom Quality Roofing Contractors each month
Number of new reviews Custom Quality Roofing Contractors received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Custom Quality Roofing Contractors ranks 49th of the 210 roofers we track across New York, ahead of about 77% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 4.6 reviews per month, which is faster than approximately 69% of the other New York roofers. Its 4.9-star average rating sits right at the New York median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical New York roofer’s rate of 54%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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