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Valley Roofing and Restoration

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Valley Roofing and Restoration with the Massachusetts state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Massachusetts state licensing board or asking the contractor for their license number.
  • Missing Corporation Our automated search didn't find a registered business entity for Valley Roofing and Restoration with the Massachusetts Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Massachusetts Secretary of State directly.
  • Residential Address Valley Roofing and Restoration's listed address at 143 Parker Ln, Springfield, MA 01056 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 0 Credentials Our automated search didn't find a manufacturer certification for Valley Roofing and Restoration. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Excellent Ratings Across the platforms we identified for Valley Roofing and Restoration (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 2/5 public records for Valley Roofing and Restoration. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Valley Roofing and Restoration offers new roof installations, roof repair, and metal roofing services to residential and commercial customers in Springfield, Massachusetts and the surrounding area. The company provides a 10-year workmanship warranty on installations and works with CertainTeed roofing materials. Founded by Tom Morin, the company specializes in storm damage repairs and offers financing options to help homeowners manage project costs. Services include six different types of roofing composition and environmentally friendly options. The business serves the local valley region with an emphasis on quick and efficient repairs for weather-damaged homes.

Services Offered

  • New Roof InstallationsComplete installation of a new roofing system on a structure, including decking, underlayment, and finished roofing material.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
  • Gutter ServicesInstallation, repair, and maintenance of gutters and downspouts that direct water away from the foundation and prevent erosion or water damage.
  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Financing OptionsPayment plans or loan programs that allow property owners to spread the cost of roofing and exterior work over time.

Company Info

Lead-Safe (RRP)
N/A
Entity Type
Sole Proprietorship
Address Type
Residential
Multi-State Company
No
Website Age
6.0 years old

Lead-Safe (RRP) in Massachusetts

Massachusetts runs its own EPA-authorized RRP program (Massachusetts Dept. of Labor Standards), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 5.0
  • BBB A+
  • Google 5.0

Reviewers consistently praise Valley Roofing and Restoration for professionalism and quality workmanship. Several customers report that owner Tom and office manager Michelle provided clear communication, honest estimates, and fair pricing - often significantly lower than competitors. Multiple reviewers describe the work crews as efficient, hardworking, and polite, completing projects in one day despite complexity. Customers note thorough cleanup, careful property protection, and attention to detail, including addressing issues like water-damaged plywood and improper ventilation. Reviewers appreciate the company's responsiveness and willingness to accommodate special requests. Several customers mention receiving veteran discounts or financing options. One reviewer contrasted Valley Roofing favorably with a competitor's aggressive sales tactics. Overall, reviewers express high satisfaction and recommend the company, with some noting they would use Valley Roofing exclusively for future roofing needs.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~3.3/mo Reviews per month
100% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Valley Roofing and Restoration each month
Number of new reviews Valley Roofing and Restoration received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Valley Roofing and Restoration ranks 2nd of the 14 roofers we track in Springfield, ahead of about 92% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 3.3 reviews per month, which is faster than approximately 67% of the other Springfield roofers. Its 5.0-star average rating sits right at the Springfield median of 5.0 stars. The owner responds to 100% of reviews, which is above the typical Springfield roofer’s rate of 12%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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