Public Records Check
- Missing License Our automated search didn't find a license on file for First Roofing with the Massachusetts state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Massachusetts state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for First Roofing with the Massachusetts Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Massachusetts Secretary of State directly.
- Unverified Address First Roofing's listed address at 1188 Parker St, Springfield, MA 01129 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for First Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for First Roofing (Google, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 1/5 public records for First Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(812) 269-3755
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Primary Address
1188 Parker St, Springfield, MA 01129
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Owner Email
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Website
firstroofingllc.com
- Socials
Company Description
First Roofing provides residential and commercial roofing services including roof installations, repairs, and replacements. The company specializes in asphalt shingle, metal roofing, and slate roof installations. Services also include gutter and downspout installation, chimney flashing repairs, skylight installation, preventive maintenance, and emergency roofing services. First Roofing offers a 5-year warranty on labor and materials. The company serves the New York area and provides free estimates for roofing projects. The team handles full roof replacements, partial repairs, and storm damage restoration, with availability for emergency repairs and same-day service when needed.
Services Offered
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Emergency RoofingUrgent response to acute roof failures, leaks, or weather damage that require immediate stabilization or temporary protection.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Downspout InstallationPlacement of drainage pipes that direct water from gutters away from the foundation, preventing water damage and erosion.
- Shingle Repair And ReplacementFixing or replacing individual damaged shingles caused by weather, age, or impact, restoring the roof's protective layer without a full replacement.
- Metal Roof InstallationInstalling a new metal roof system, typically standing seam or metal shingles, for durability and longevity.
- Chimney Flashing RepairsSealing or replacing the metal strips that direct water away from where the chimney meets the roof, preventing leaks and water damage around the chimney base.
- Skylight InstallationCutting and framing an opening in the roof and installing a window unit to bring natural light into interior spaces.
- Preventive MaintenanceRegular inspections and minor repairs to roofs and exterior elements to catch problems early and extend their lifespan.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Slate Roof InstallationInstallation of durable slate tiles as a premium roofing material, offering longevity and distinctive appearance for residential properties.
Company Info
- Lead-Safe (RRP)
- N/A
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 3.3 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A-
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Google
Reviewers consistently report positive experiences with this roofing company. Several customers describe the crew as punctual, with work completed on schedule and thorough site cleanup each day. Multiple reviewers praise the quality of the finished roof and attention to detail throughout projects. Customers note that the team communicated clearly, answered questions patiently, and followed through on commitments. Some reviewers highlight courteous interactions, including patience with curious children and proactive repairs of accidental damage without being asked. One customer reports that a same-day chimney flashing repair helped their home inspection pass before a sale. Several reviewers express satisfaction with their overall experience, describing it as smooth and easy compared to past contractor experiences.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) First Roofing ranks 10th of the 14 roofers we track in Springfield, ahead of about 31% of them. Over the past year it has pulled in 8 reviews - the most recent this month - for a rate of roughly 17.7 reviews per month, which is faster than approximately 89% of the other Springfield roofers. Its 5.0-star average rating sits right at the Springfield median of 5.0 stars. The owner responds to 0% of reviews, which is below the typical Springfield roofer’s rate of 12%.
