Public Records Check
- Missing License Our automated search didn't find a license on file for Class General Contracting with the Massachusetts state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Massachusetts state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Class General Contracting with the Massachusetts Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Massachusetts Secretary of State directly.
- Unverified Address Class General Contracting's listed address at 425 Union St, Springfield, MA 01089 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for Class General Contracting. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Class General Contracting (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 1/5 public records for Class General Contracting. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(413) 736-2766
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Primary Address
425 Union St, Springfield, MA 01089
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Owner Email
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Website
classgeneralcontracting.com
- Socials
Company Description
Class General Contracting has provided roofing services throughout Western Massachusetts for over 30 years, founded in 1989. The company offers residential roof replacement, roof repair, storm damage restoration, and full exterior improvements. Services include roofing, siding, windows, and ice dam removal. The business serves West Springfield and the surrounding Western Massachusetts region.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
- WindowsInstallation, repair, or replacement of window units to improve energy efficiency, functionality, and home appearance.
- Ice Dam RemovalClearing ice buildup at roof edges and gutters to restore drainage and prevent water backup into the home.
- Exterior ImprovementsUpgrades to the outside of a home such as siding, roofing, windows, doors, and landscaping features.
- SidingExterior wall covering that shields the home from weather while providing insulation and aesthetic finish.
Company Info
- Lead-Safe (RRP)
- N/A
- Entity Type
- Sole Proprietorship
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 16.9 years old
Inspections and Violations
U.S. Department of Labor data-
Oct 14, 2021 LONGMEADOW, MA Insp #345599302
- Serious Residential construction - fall protection required 1926.501(b)(13) $0
Reviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently praise Class General Contracting for roof replacement, repair, and siding work. Several customers report the team was professional, responsive, and completed projects efficiently - often within estimated timelines. Multiple reviewers describe excellent attention to detail and thorough cleanup, with some noting their properties were left spotless. Customers report Brian, the owner, was friendly, honest, and accommodating, with several noting he prioritized their needs over aggressive upselling. Reviewers highlight the team's punctuality, organization, and communication throughout projects. Several customers report satisfaction with pricing, with one reviewer noting it was significantly lower than competitors' quotes. Reviewers also commend the crew's behavior on-site - staying focused, avoiding disruptions, and maintaining professionalism. Multiple customers report returning for additional projects or recommending the company to others based on their positive experiences.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Class General Contracting ranks 6th of the 14 roofers we track in Springfield, ahead of about 54% of them. Over the past year it has pulled in 23 reviews - the most recent last month - for a rate of roughly 1.2 reviews per month, which is slower than approximately 67% of the other Springfield roofers. Its 5.0-star average rating sits right at the Springfield median of 5.0 stars. The owner responds to 0% of reviews, which is below the typical Springfield roofer’s rate of 12%.
Service Areas
- Springfield, MA
- West Springfield, MA
