Public Records Check
- Locally Regulated Kentucky doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Carlon Roofing and Sheet Metal. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation Carlon Roofing and Sheet Metal's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Kentucky Secretary of State. You can confirm how the business is registered, and its current status, directly with the Kentucky Secretary of State.
- Business Address Carlon Roofing and Sheet Metal's listed address at 6807 Enterprise Dr, Louisville, KY 40214 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 5 Credentials Carlon Roofing and Sheet Metal holds these manufacturer certifications: Owens Corning Preferred, Elevate Licensed Contractor, Johns Manville Pinnacle Council®, Carlisle Authorized Applicator, NRCA Membership - member since 2016. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for Carlon Roofing and Sheet Metal (Google, Yelp, the Better Business Bureau), the blended average is 3.9 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 4/5 public records for Carlon Roofing and Sheet Metal. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(502) 458-9898
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Primary Address
6807 Enterprise Dr, Louisville, KY 40214
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Owner Email
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Website
carlonroofs.com
- Socials
Company Description
Carlon Roofing and Sheet Metal has served the Louisville community for over 40 years, offering residential and commercial roofing services. The company provides residential roof inspections, repairs, and replacements in shingle, metal, and flat or low-slope roofing systems, along with insurance claims assistance, ventilation work, and chimney services. Commercial services include TPO, EPDM, PVC, and metal roofing, roof coatings, maintenance, and full replacement work. The company also installs and maintains gutter and downspout systems and fabricates custom sheet metal components including flashings, trim, coping, panels, and architectural pieces. Carlon Roofing serves homes and businesses throughout the Louisville region.
Services Offered
- Residential Roof InspectionsProfessional evaluation of roof condition, materials, and structural integrity to identify damage, leaks, or maintenance needs.
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Shingle RoofingInstallation or repair of asphalt, fiberglass, or architectural shingles, the most common residential roofing material.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Flat and Low-Slope RoofingInstallation or repair of roofs with minimal pitch, typically using membrane, tar, or coating systems designed for water drainage.
- Commercial Roof InspectionsProfessional evaluation of commercial roof condition, identifying damage, wear, and maintenance needs to prevent costly failures.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- EPDM RoofingRubber membrane roofing for flat or low-slope roofs, offering durability and flexibility in extreme temperatures.
- PVC RoofingInstallation of rigid plastic membrane roofing that resists chemicals, UV damage, and punctures, ideal for commercial flat roofs.
- Commercial Roof CoatingsProtective liquid coatings applied to commercial roofs to seal surfaces, improve reflectivity, and extend roof life without replacement.
- Commercial Roof MaintenanceOngoing care and inspection of commercial roofs to ensure functionality, address minor issues, and maintain warranty compliance.
- Gutter Installation and ReplacementInstalling new gutters or replacing worn systems to manage roof drainage and protect the foundation.
- Gutter Cleaning and MaintenanceRemoval of debris and buildup from gutters and downspouts to ensure proper water flow and prevent overflow damage.
- Gutter Guard InstallationAdding mesh or solid covers over gutters to prevent leaves and debris from clogging while allowing water to drain freely.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Downspout Installation and ExtensionsInstalling or lengthening downspouts to direct rainwater away from the foundation and prevent water damage to basements and crawl spaces.
- Custom Sheet Metal FabricationBending and shaping metal materials to create custom flashing, gutters, trim, and other weatherproofing components for roofs and exterior walls.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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Elevate Licensed Contractor
Elevate is the commercial building-products brand formerly known as Firestone Building Products, rebranded after Holcim acquired the business in 2021. It is a major manufacturer of low-slope commercial roofing systems -… Read more
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Johns Manville Pinnacle Council®
Pinnacle Council sits one rung below the top of JM's four-level ladder, and it is the highest tier a contractor can reach on absolute numbers alone - the 5280 Council above it is a relative ranking, not a threshold… Read more
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Carlisle Authorized Applicator
Carlisle SynTec Systems, headquartered in Carlisle, Pennsylvania and part of Carlisle Companies, is one of the dominant manufacturers of low-slope commercial roofing in North America. Its product lines - Sure-Seal EPDM… Read more
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NRCA Membership - member since 2016
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- Company Name
- Carlon Roofing & Sheet Metal, Inc.
- Entity Type
- Corporation
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 28.4 years old
Inspections and Violations
U.S. and Kentucky OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with Carlon Roofing. Several customers praise the quality of roof installations and describe positive interactions with specific staff members, including responsive after-hours support and thorough initial consultations. However, multiple reviewers express frustration with communication and billing practices. Some customers report unexpected fees for estimates, billing discrepancies where charges exceeded work time, and lack of follow-up on quotes. Several reviewers describe incomplete projects with delayed completion of promised work, including uninstalled components and unaddressed damage. A few customers report difficulty reaching the company for callbacks and estimates. One reviewer mentions a negative interaction with staff regarding estimate capabilities. Some customers describe issues with warranty or post-installation leak repairs not being addressed as promised. One reviewer had a positive experience with a specific technician's diagnostic skills.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Carlon Roofing and Sheet Metal ranks 3rd of the 11 roofers we track in Louisville, ahead of about 80% of them. Over the past year it has pulled in 18 reviews - the most recent last month - for a rate of roughly 1.5 reviews per month, which is slower than approximately 60% of the other Louisville roofers. Its 4.7-star average rating sits below the Louisville median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Louisville roofer’s rate of 13%.
