Data updated

Update Information

New Look Roof

Membership: Not a member

Not yet claimed

Public Records Check

  • Locally Regulated Kentucky doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against New Look Roof. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation The Kentucky Secretary of State listed New Look Roof as A - Active when we last checked on Jul 7, 2026, registered since 2016. You can confirm it's still current with the Kentucky Secretary of State.
  • Residential Address New Look Roof's listed address at 3021 Windsor Lakes Pkwy, Louisville, KY 40214 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential New Look Roof holds these manufacturer certifications: Owens Corning Platinum Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Good Ratings Across the platforms we identified for New Look Roof (Google, Yelp, the Better Business Bureau, Owens Corning), the blended average is 4.4 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for New Look Roof. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

New Look Roof is an Owens Corning Platinum preferred contractor serving Louisville, Kentucky and surrounding communities. The company offers residential and commercial roofing, siding, windows, gutter installation, and repair services. New Look Roof brings over three generations of expertise to roofing projects. As an Owens Corning Platinum member, the company carries one million dollars in general liability insurance, has passed financial stability and customer service screening, and meets workmanship inspection standards. Platinum members are the only roofers authorized to offer the Platinum Protection Roofing System Limited Warranty. The company provides free estimates and financing options for roofing replacements, routine maintenance, and repairs.

Services Offered

  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roofing RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
  • Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
  • Window InstallationInstalling new windows in residential or commercial properties, including framing, sealing, and finishing to ensure proper function and weatherproofing.
  • Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
  • Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.

Credentials

  • Owens Corning Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred is the highest tier in the Owens Corning network, an invitation-only status held by roughly the top 1% of Owens Corning contractors, and uniquely among the major programs it requires the… Read more

Company Info

Company Name
NEW LOOK ROOFING
State Entity ID
0956281
Company Formation Date
Jun 28, 2016
Company Age
10.0 years old
Company Formation State
KY
Principal Address
3021 WINDSOR LAKES PARKWAY, LOUISVILLE, KY 40214
Registered Agent
JULIAN WEST
Agent Address
3021 WINDSOR LAKES PARKWAY, LOUISVILLE, KY 40214
Entity Type
Limited Liability Company (LLC)
Address Type
Residential
Multi-State Company
No
Website Age
8.4 years old

Inspections and Violations

U.S. and Kentucky OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.4
  • BBB A+
  • Google 4.9
  • Yelp 3.8
  • Owens Corning 4.0

Reviewers report mixed experiences with New Look Roofing. Several customers praise the company's work quality, professionalism, and efficiency. Multiple reviewers commend Colin and the team for prompt service, clean workmanship, thorough explanations, and effective insurance claim handling. Some customers describe completing projects within one to two days and express high satisfaction with results. However, several reviewers report significant communication and follow-up issues. Multiple customers describe leaving numerous messages and calls without receiving responses, with some experiencing months-long delays before abandoning the company. One reviewer noted mismatched siding was initially installed and later corrected, and another mentioned roof work requiring a return visit for lifted shingles and incomplete repairs. Reviewers citing communication problems recommend avoiding the company, while satisfied customers strongly recommend it.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, Owens Corning. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~3.3/mo Reviews per month
33% Owner responds to reviews
Improving 5.0 recent vs 4.9 earlier
How customers rated New Look Roof each month
Number of new reviews New Look Roof received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) New Look Roof ranks 1st of the 11 roofers we track in Louisville, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 3.3 reviews per month, which is faster than approximately 80% of the other Louisville roofers. Its 4.9-star average rating sits right at the Louisville median of 4.9 stars. The owner responds to 33% of reviews, which is above the typical Louisville roofer’s rate of 13%.

Service Areas

Leave a Review for New Look Roof

About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

Write a review

Your rating
See all in Louisville