Public Records Check
- Missing License Our automated search didn't find a license on file for Sutherlands Exteriors with the West Virginia state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the West Virginia state licensing board or asking the contractor for their license number.
- Registered Corporation The West Virginia Secretary of State listed Sutherlands Exteriors as Active when we last checked on Jul 8, 2026, registered since 2022. You can confirm it's still current with the West Virginia Secretary of State.
- Business Address Sutherlands Exteriors's listed address at 20484 Chartwell Center Dr. Suite I, Charleston, WV 28031 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Sutherlands Exteriors holds these manufacturer certifications: CertainTeed ShingleMaster, Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Sutherlands Exteriors (Google, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Sutherlands Exteriors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(704) 784-0043
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Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(304) 406-7433
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Primary Address
20484 Chartwell Center Dr. Suite I, Charleston, WV 28031
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Alternate Address
920 Gordon Dr Apt C, Charleston, WV 25303
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Owner Email
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Website
sutherlandsexteriors.com
- Socials
Company Description
Sutherlands Exteriors has served the Cornelius, North Carolina area since 2007, offering roof replacement, roof repair, roof inspections, asphalt shingle, wood shake, tile, flat, EPDM, and TPO roofing installation. The company provides siding replacement and repair in vinyl and fiber cement, gutter installation and design, and commercial roofing services. Sutherlands Exteriors is a Preferred Contractor for CertainTeed, GAF, and Owens Corning. The company handles storm damage and insurance claims, working directly with insurance adjusters to document damage and process claims. Services extend across North Carolina and West Virginia, including Charlotte, Davidson, Mooresville, Huntersville, and surrounding areas.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Wood Shake RoofingInstallation of split wood shingles or shakes for a rustic, high-end residential roof with natural appearance and excellent insulation.
- Tile RoofingInstallation or repair of clay or concrete tile roofing, which offers longevity, fire resistance, and a distinctive aesthetic for Mediterranean or Spanish-style homes.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- EPDM RoofingRubber membrane roofing for flat or low-slope roofs, offering durability and flexibility in extreme temperatures.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Siding ReplacementRemoval and installation of new exterior wall cladding, typically vinyl, fiber cement, or metal, to restore weather protection and appearance.
- Siding RepairPatching, replacing, or repainting damaged sections of exterior wall cladding caused by weather, impact, or rot to restore weatherproofing and appearance.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter DesignPlanning and selecting gutter systems, materials, and configurations tailored to a property's roof pitch, drainage needs, and architectural style.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Company Name
- SUTHERLANDS EXTERIORS LLC
- State Entity ID
- 544284
- Company Formation Date
- Nov 2, 2022
- Company Age
- 3.7 years old
- Company Formation State
- OH
- Principal Address
- 7320 SWANSEA LN., CORNELIUS, NC 28031
- Registered Agent
- ANDREW SUTHERLAND
- Agent Address
- 7320 SWANSEA LN., CORNELIUS, NC 28031
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- 2 states Yes
- Website Age
- 16.6 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB NR
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Google
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CertainTeed
Customers consistently praise Sutherland Exteriors for their work quality and professionalism. Several reviewers report excellent communication throughout projects and commend the company's cleanup efforts. Specific employees, including Ariel Ramos and Jason, receive individual recognition for being knowledgeable, professional, and personable. Reviewers describe efficient project management and timely completion, with one customer noting seamless handling of an out-of-state insurance claim. Customers report satisfaction with various services including roofing, gutters, and vinyl siding work. Overall, reviewers characterize the company as honest, easy to work with, and providing strong customer service.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Sutherlands Exteriors ranks 41st of the 49 roofers we track across West Virginia, ahead of about 15% of them. Over the past year it has pulled in 7 reviews - the most recent last month - for a rate of roughly 2.1 reviews per month, which is faster than approximately 60% of the other West Virginia roofers. Its 5.0-star average rating sits above the West Virginia median of 4.8 stars. The owner responds to 100% of reviews, which is above the typical West Virginia roofer’s rate of 30%.
