Roofing America

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Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for Roofing America. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 1/5 public records for Roofing America. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Roofing America operates in Charleston, West Virginia, offering shingle installation, steel panel installation, flat roof installation, roof repairs, metal roof restoration, and gutter and guard installation services. The company provides free estimates with no obligation and advertises fast and honest pricing for its residential roofing work.

Services Offered

Company Info

Entity Type
Limited Liability Company (LLC)
Multi-State Company
No
Website Age
6.3 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.6
  • BBB A+
  • Google 4.7
  • Yelp 4.1

Customer reviews of this roofing company are sharply divided. Several reviewers report extremely positive experiences, praising staff members Justin and Caleb for professionalism, responsiveness, and quality work completed efficiently. These customers describe quick estimates, friendly crews, and satisfaction with roof and gutter installations. However, other reviewers describe serious problems. One customer reports paying upfront with no follow-up work and repeated broken promises about scheduling. Multiple reviewers detail poor workmanship on siding installations, including warped and falling materials requiring repeated corrections. Some customers report missing gutters for extended periods, multiple failed promises from ownership, property damage during work, and inadequate cleanup. One reviewer notes the company's BBB A+ accreditation was revoked in December 2020 but claims the company continues displaying this rating on their website, which they characterize as false advertising. Several dissatisfied customers express frustration with difficulty obtaining promised corrections and follow-up work.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~2.0/mo Reviews per month
93% Owner responds to reviews
Declining 4.2 recent vs 5.0 earlier
How customers rated Roofing America each month
Number of new reviews Roofing America received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Roofing America ranks 7th of the 49 roofers we track across West Virginia, ahead of about 85% of them. Over the past year it has pulled in 16 reviews - the most recent last month - for a rate of roughly 2.0 reviews per month, which is faster than approximately 56% of the other West Virginia roofers. Its 4.7-star average rating sits just below the West Virginia median of 4.8 stars. The owner responds to 93% of reviews, which is above the typical West Virginia roofer’s rate of 30%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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