Public Records Check
- Registration-Based Washington doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation Comfort IQ's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Washington Secretary of State. You can confirm how the business is registered, and its current status, directly with the Washington Secretary of State.
- Business Address Comfort IQ's listed address at 3121 Leslie Road, Suite 123, Richland, WA 99352 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Comfort IQ. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Comfort IQ (Google, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Comfort IQ. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(509) 475-0515
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Primary Address
3121 Leslie Road, Suite 123, Richland, WA 99352
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Owner Email
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Website
comfortiqhome.com
- Socials
Company Description
Comfort IQ provides residential and commercial roofing, insulation, siding, and window services across Eastern Washington. The company offers residential roofing with asphalt shingles and metal roofs, commercial flat roofing and membrane systems, storm damage repair with insurance claims assistance, attic insulation, crawl space insulation, wall insulation, residential siding, and residential window services. Comfort IQ serves Walla Walla, Ellensburg, Tacoma, Yakima, Spokane, Bellevue, Seattle, Richland, Kennewick, and Pasco. The company operates Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 2:00 PM, with 24/7 emergency service available. Flexible financing options are offered for qualifying customers.
Services Offered
- Residential Roofing ServicesGeneral roof repair, maintenance, and installation services for single-family homes and residential properties.
- Commercial Roofing SolutionsDesign, installation, and repair of roofing systems for office buildings, warehouses, and other non-residential properties.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Attic InsulationInstallation of fiberglass, cellulose, or foam insulation in attic spaces to reduce heat loss, lower energy costs, and improve comfort.
- Crawl Space InsulationAdding insulation batts, spray foam, or rigid boards to crawl spaces beneath homes to reduce heat loss and improve energy efficiency.
- Wall InsulationInstallation of insulation materials in exterior walls to improve thermal performance and reduce heating and cooling costs.
- Residential Siding ServicesInstallation, repair, and replacement of exterior wall cladding using materials like vinyl, fiber cement, or wood to protect homes from weather and improve appearance.
- Residential Window ServicesInstallation, repair, and replacement of windows for homes, including frame work and weatherproofing.
- Home InsulationInstallation or upgrade of insulation materials in attics, walls, or crawl spaces to improve energy efficiency and comfort.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Roof ReplacementsComplete removal of an old roof and installation of a new roofing system with updated materials and structure.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- Membrane Roofing SystemsSingle-ply or multi-ply synthetic membranes installed on flat or low-slope roofs for waterproofing and durability.
- Roofing Maintenance PlansScheduled inspections and preventive upkeep to extend roof life, catch damage early, and avoid costly emergency repairs.
- Smart HVAC IntegrationConnection of heating and cooling systems to smart home platforms for remote temperature control, scheduling, and energy usage tracking via mobile apps or voice commands.
- Smart Attic FansAutomated ventilation fans installed in attic spaces that adjust speed based on temperature sensors to reduce heat buildup and lower cooling costs.
- Energy Monitoring SystemsDevices that track real-time electricity consumption throughout a home, helping owners identify high-use appliances and reduce overall energy waste.
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Comfort IQ, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 1.3 years old
Inspections and Violations
U.S. and Washington OSHA dataReviews and Reputation
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Avg. Rating
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BBB A-
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Google
Reviewers consistently report positive experiences with Comfort IQ across roofing and related services. Several customers describe the company as responsive and quick to provide quotes and complete work, with some noting same-day inspections and completion within days. Multiple reviewers praise the professionalism and friendliness of staff members, including specific mentions of employees like Ryan, Edgar, and Devin B. Customers report satisfaction with communication throughout the process, describing the company as transparent and attentive to questions and concerns. Several reviewers highlight quality workmanship, with customers noting thorough inspections, attention to detail, and attractive final results. Reviewers also mention daily cleanup during projects and follow-up after completion. Multiple customers describe the pricing as reasonable or affordable. One reviewer noted minor issues during a project but reported that excellent communication helped resolve them satisfactorily.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Comfort IQ ranks 115th of the 141 roofers we track across Washington, ahead of about 16% of them. Over the past year it has pulled in 16 reviews - the most recent last month - for a rate of roughly 1.7 reviews per month, which is slower than approximately 53% of the other Washington roofers. Its 5.0-star average rating sits just above the Washington median of 4.9 stars. The owner responds to 76% of reviews, which is above the typical Washington roofer’s rate of 10%.
