Public Records Check
- Registration-Based Washington doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation Palmer Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Washington Secretary of State. You can confirm how the business is registered, and its current status, directly with the Washington Secretary of State.
- Business Address Palmer Roofing's listed address at 722 N Hartford St., Kennewick, WA 99336 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 3 Credentials Palmer Roofing holds these manufacturer certifications: CertainTeed ShingleMaster, Owens Corning Platinum Preferred, Carlisle Authorized Applicator. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Palmer Roofing (Google, the Better Business Bureau, Owens Corning), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Palmer Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(509) 586-3741
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Alternate Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(860) 244-3302
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Primary Address
722 N Hartford St., Kennewick, WA 99336
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Owner Email
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Website
palmerroofing.net
- Socials
Company Description
Palmer Roofing has served Washington and Oregon since 1969, offering over 50 years of roofing experience. The company provides residential and commercial roofing services including roof repair, replacement, and installation. Services encompass asphalt shingles, metal roofing, TPO roofing, and tile roofing. Palmer Roofing serves Kennewick, Richland, West Richland, Pasco, Walla Walla, Othello, Pendleton, Hermiston, Umatilla, La Grande, Stanfield, and Milton Freewater. The company holds GAF GoldElite Certified Contractor status and maintains an A+ Better Business Bureau rating. Palmer Roofing was recognized as a Neighborhood Favorite on Nextdoor for 2021, 2022, and 2023.
Services Offered
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Tile RoofingInstallation or repair of clay or concrete tile roofing, which offers longevity, fire resistance, and a distinctive aesthetic for Mediterranean or Spanish-style homes.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Leak RepairLocating and sealing active leaks around flashing, vents, and worn areas to stop water intrusion into the building.
- Flashing RepairRepairing or replacing metal flashing around chimneys, vents, and roof edges to prevent water from entering seams and joints.
- Gutter IssuesRepair or replacement of damaged, clogged, or improperly pitched gutters and downspouts that fail to direct water away from the foundation and siding.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Owens Corning Platinum Preferred
Owens Corning Platinum Preferred is the highest tier in the Owens Corning network, an invitation-only status held by roughly the top 1% of Owens Corning contractors, and uniquely among the major programs it requires the… Read more
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Carlisle Authorized Applicator
Carlisle SynTec Systems, headquartered in Carlisle, Pennsylvania and part of Carlisle Companies, is one of the dominant manufacturers of low-slope commercial roofing in North America. Its product lines - Sure-Seal EPDM… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- NELSON ROOFING ENT INC
- Business Type
- Corporation
- License Number
- PALMERC941D7
- License Issued
- Mar 27, 2006
- License Expires
- Mar 27, 2028
- Entity Type
- Corporation
- Alternate Name
- Brown Roofing Co
- Address Type
- Commercial
- Multi-State Company
- 2 states Yes
- Website Age
- 23.4 years old
Inspections and Violations
U.S. and Washington OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Owens Corning
Most reviewers praise Palmer Roofing's customer service, responsiveness, and professionalism. Several customers report that the company provides timely estimates, quick response times, and professional crews who communicate well throughout projects. Many reviewers describe the work quality as excellent, noting attention to detail, proper material use, and thorough daily cleanup. Several customers mention competitive or fair pricing, and some report satisfaction with repeat business over years. Reviewers frequently commend specific staff members for their friendliness and knowledge. However, one reviewer expressed dissatisfaction with a Tufdeck installation on a deck, stating the company did not honor a warranty claim and citing concerns about workmanship, including plywood placement over rotting joists and missing flashing installation. This reviewer felt the company should have addressed the issues or worked with them to resolve the problem.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Palmer Roofing ranks 3rd of the 10 roofers we track in Kennewick, ahead of about 78% of them. Over the past year it has pulled in 3 reviews - the most recent 2 months ago - for a rate of roughly 0.4 reviews per month, which is slower than approximately 87% of the other Kennewick roofers. Its 4.8-star average rating sits just below the Kennewick median of 5.0 stars. The owner responds to 100% of reviews, which is above the typical Kennewick roofer’s rate of 69%.
