Public Records Check
- Registration-Based Washington doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation Madsen Roofing, Inc.'s registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Washington Secretary of State. You can confirm how the business is registered, and its current status, directly with the Washington Secretary of State.
- Business Address Madsen Roofing, Inc.'s listed address at 8625 Martin Way E, Lacey, WA 98516 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Madsen Roofing, Inc. holds these manufacturer certifications: CertainTeed ShingleMaster Premier, Carlisle Hall of Fame. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Good Ratings Across the platforms we identified for Madsen Roofing, Inc. (Google), the blended average is 4.2 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Madsen Roofing, Inc.. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(360) 456-2821
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Primary Address
8625 Martin Way E, Lacey, WA 98516
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Owner Email
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Website
madsenroofing.com
- Socials
Company Description
Madsen Roofing, Inc. was established in 1982 and refocused exclusively on commercial roofing in 1995, serving the South Puget Sound area of southwestern Washington. The company specializes in single-ply roofing systems, modified bitumen applied by torch or cold application methods, and composition shingles for commercial applications. Madsen's estimators and project managers collaborate with manufacturer representatives to ensure installations comply with current building codes and manufacturer warranty requirements. The company emphasizes communication with design professionals, general contractors, and building owners throughout projects. Madsen offers maintenance programs and has operated for over 40 years.
Services Offered
- Single-Ply Roofing InstallationInstallation of TPO, EPDM, or PVC membrane systems on flat or low-slope roofs, offering flexibility, durability, and ease of repair.
- Modified Bitumen RoofingInstallation or repair of torch-applied or self-adhering asphalt-based membrane roofing, commonly used on flat or low-slope commercial roofs.
- Torch-Applied RoofingInstallation of modified bitumen roofing sheets sealed by heating with a torch, common on flat commercial roofs.
- Cold-Applied RoofingA liquid or adhesive roofing system applied without heat, typically used for flat or low-slope roofs to create a waterproof membrane that cures chemically rather than thermally.
- Composition Shingles InstallationInstallation of asphalt or fiberglass shingles, the most common roofing material, which provide weather protection and come in various colors and styles.
- Commercial Roofing SystemsInstallation and maintenance of flat, low-slope, or metal roofing systems designed for commercial and industrial buildings.
- Roof Maintenance ProgramsOngoing service agreements that include regular inspections, cleaning, and minor repairs to keep roofs in good condition year-round.
Credentials
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CertainTeed ShingleMaster Premier
CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more
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Carlisle Hall of Fame
Carlisle SynTec Systems inspects the warranted roofs its Authorized Applicators install, and a field service representative can score an installation a Perfect 10 - a flawless inspection. The Hall of Fame is the program… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- MADSEN ROOFING INC
- Business Type
- Corporation
- License Number
- MADSERI147JD
- License Issued
- Apr 4, 1986
- License Expires
- May 7, 2028
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 25.7 years old
Inspections and Violations
U.S. and Washington OSHA dataReviews and Reputation
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BBB NR
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Google
Customer reviews of this roofing company are mixed. Several reviewers praise the quality of work, with one noting that technicians repaired previous damage and completed additional work beyond the proposal scope at a good price. Multiple reviewers commend the company's communication and customer service, with one commercial property manager highlighting responsive service and trustworthiness. However, some customers report negative experiences with phone communication. One reviewer describes being hung up on and treated rudely when calling with a question, stating they couldn't assess work quality since no job was completed. Another customer expresses frustration with project timeline, reporting that work estimated to take one week extended to three weeks without completion, which they characterize as unprofessional.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Madsen Roofing, Inc. ranks 6th of the 7 roofers we track in Lacey, ahead of about 17% of them. Over the past year it has pulled in 3 reviews - the most recent 4 months ago - for a rate of roughly 0.1 reviews per month, which is slower than approximately 100% of the other Lacey roofers. Its 4.2-star average rating sits below the Lacey median of 4.6 stars. The owner responds to 0% of reviews, which is in line with the typical Lacey roofer’s rate of 0%.
Service Areas
- Lacey, WA
- South Puget Sound, WA
