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Friend Construction

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Public Records Check

  • Registration-Based Vermont doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
  • Registered Corporation The Vermont Secretary of State listed Friend Construction as Active - In Good Standing when we last checked on Jul 9, 2026, registered since 2003. You can confirm it's still current with the Vermont Secretary of State.
  • Business Address Friend Construction's listed address at 1415 Case St, East Middlebury, VT 05753 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Friend Construction holds these manufacturer certifications: CertainTeed ShingleMaster Premier. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Friend Construction (Google, the Better Business Bureau, CertainTeed), the blended average is 4.6 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for Friend Construction. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Friend Construction has over 30 years of experience providing roofing services in Middlebury, Vermont and surrounding areas. The company is fully insured for both residential and commercial work and holds certifications as a GAF Master Elite, CertainTeed Select Shingle Master, and TAMKO Edge Mastercraft Pro. Services include roof installation and repair, storm damage repair, and snow removal. The company uses materials from GAF, CertainTeed, and TAMKO. Friend Construction offers free estimates within two days, free roof inspections, and assists with insurance claims. The company provides a 5-year workmanship warranty on labor and is a member of the Addison County Chamber of Commerce.

Services Offered

  • Roof Installation and RepairComplete roof replacement or installation of new roofing systems, plus repair of damaged shingles, flashing, and structural issues.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
  • Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
  • Snow RemovalClearing accumulated snow and ice from roofs and gutters to prevent structural damage, ice dams, and water backup into the home.

Credentials

  • CertainTeed CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier

    CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more

Company Info

Lead-Safe (RRP)
N/A
Company Name
FRIEND CONSTRUCTION, LLC
State Entity ID
013496
Company Formation Date
Dec 5, 2003
Company Age
22.6 years old
Company Formation State
VT
Principal Address
1415 Case St., Middlebury, VT 05753
Registered Agent
WILLIAM B. MILLER JR.
Agent Address
111 SOUTH PLEASANT ST., MIDDLEBURY, VT 05753
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
22.3 years old

Lead-Safe (RRP) in Vermont

Vermont runs its own EPA-authorized RRP program (Vermont Dept. of Health), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and Vermont OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.6
  • BBB A+
  • Google 4.3
  • CertainTeed 4.6

Reviewers report mixed experiences with Friend Construction, primarily regarding roofing work. Several customers describe the company positively, noting quality workmanship, efficient crews, timely completion, thorough cleanup, and good communication during projects. Multiple reviewers praise Eric and his staff as knowledgeable and professional, with some reporting competitive pricing and accurate estimates. However, several reviewers express frustration with communication breakdowns after initial contact or project completion. Some customers report being ignored when requesting quotes or follow-up appointments, with unanswered calls and voicemails. One reviewer describes being left without contact for over a month regarding a roof leak repair, despite promises of a callback. Another reviewer notes repeated requests for a quote went unanswered after a completed garage roof project. These communication issues led some customers to seek services elsewhere.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 29 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.3/mo Reviews per month
14% Owner responds to reviews
Improving 4.4 recent vs 4.2 earlier
How customers rated Friend Construction each month
Number of new reviews Friend Construction received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Friend Construction ranks 19th of the 42 roofers we track across Vermont, ahead of about 54% of them. Over the past year it has pulled in 3 reviews - the most recent 6 months ago - for a rate of roughly 0.3 reviews per month, which is slower than approximately 72% of the other Vermont roofers. Its 4.3-star average rating sits below the Vermont median of 4.9 stars. The owner responds to 14% of reviews, which is above the typical Vermont roofer’s rate of 0%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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