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Plains Roofing

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Public Records Check

  • Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Plains Roofing. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation Plains Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Texas Secretary of State. You can confirm how the business is registered, and its current status, directly with the Texas Secretary of State.
  • Business Address Plains Roofing's listed address at 1510 98th St, Lubbock, TX 79423 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 0 Credentials Our automated search didn't find a manufacturer certification for Plains Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Excellent Ratings Across the platforms we identified for Plains Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 4/5 public records for Plains Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

CertainTeed reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Plains Roofing has operated since 1939 and serves residential and commercial roofing needs in Lubbock, Texas. The company offers residential roofing, commercial roofing, roof maintenance, hail damage repair, and real estate inspections. With over 80 years in business and 40,000 projects completed, Plains Roofing maintains an A+ rating with the Better Business Bureau. The company provides free estimates for roofing services and can be contacted for all roofing requirements in the Lubbock area.

Services Offered

  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
  • Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
  • Real Estate InspectionsEvaluating roof condition and structural integrity as part of property transactions or pre-purchase assessments.

Company Info

Company Name
Plains Roofing Company, Inc.
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
No
Website Age
25.8 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.7
  • BBB A+
  • Google 4.6
  • Yelp 4.4

Customer reviews of Plains Roofing present mixed experiences. Several reviewers report positive interactions, praising prompt communication, reasonable pricing, courteous crews, thorough cleanup, and assistance navigating insurance claims. Multiple customers describe completing jobs quickly and note that owner Dustin Carpenter was knowledgeable and easy to work with. However, some reviewers report significant problems with roof durability and workmanship. One customer describes a roof installed in 2006 that developed leaks within six years, followed by failed patching work and difficulty obtaining follow-up service. Another reviewer reports extensive leaks on a new roof installed in 2014, citing incomplete caulking, improperly installed flashing, and unresponsive customer service after initial repair attempts. These customers express frustration with material choices not adequately explained and subsequent out-of-pocket expenses for remediation work.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.3/mo Reviews per month
33% Owner responds to reviews
Steady 4.7 recent vs 4.7 earlier
How customers rated Plains Roofing each month
Number of new reviews Plains Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Plains Roofing ranks 11th of the 15 roofers we track in Lubbock, ahead of about 29% of them. Over the past year it has pulled in 4 reviews - the most recent 3 months ago - for a rate of roughly 0.3 reviews per month, which is slower than approximately 79% of the other Lubbock roofers. Its 4.6-star average rating sits below the Lubbock median of 4.9 stars. The owner responds to 33% of reviews, which is below the typical Lubbock roofer’s rate of 87%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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