Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Lubbock Family Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Lubbock Family Roofing with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Residential Address Lubbock Family Roofing's listed address at 5704 62nd St, Lubbock, TX 79424 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Lubbock Family Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Lubbock Family Roofing (Google), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Lubbock Family Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(806) 241-0949
-
Primary Address
5704 62nd St, Lubbock, TX 79424
-
Website
lubbockfamilyroofing.com
- Socials
Company Description
Lubbock Family Roofing is a family-owned and operated roofing business serving the Lubbock area and West Texas. The company offers residential and commercial roofing services, including roof inspections, shingle repair and replacement, and insurance claim assistance. Founded and managed by Zane and Joanne Grothusen, both Texas Tech University graduates, the business emphasizes on-site management to ensure project quality. The company also provides custom Christmas lighting installation and removal services. Lubbock Family Roofing offers free roof inspections and assists clients with navigating the insurance process for storm damage and necessary repairs.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Shingle RepairReplacement or repair of individual damaged asphalt shingles to stop leaks and restore roof integrity.
- Shingle ReplacementRemoval and installation of new shingles to repair sections of damaged roofing or complete roof replacement.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Christmas Lighting InstallationProfessional placement and wiring of seasonal decorative lights on rooflines, gutters, and exterior structures, including safe electrical connections.
- Christmas Lighting RemovalSafe takedown and storage of seasonal decorative lighting after the holiday season, including careful removal from rooflines and exterior surfaces.
Company Info
- Entity Type
- Sole Proprietorship
- Contractor ID
- 90983598
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 9.0 years old
Sample of Permits Pulled
| Date | Project | Location | Status |
|---|---|---|---|
| Residential - replacement roof No Description Available Permit #RES-219325-2025 | 8910 Detroit Ave, Lubbock, TX, 79423 | issued | |
| Residential - replacement roof No Description Available Permit #RES-219324-2025 | 8603 Kirby Ave, Lubbock, TX, 79424 | issued | |
| Residential - replacement roof No Description Available Permit #RES-219323-2025 | 5841 100th St, Lubbock, TX, 79424 | issued | |
| Residential - replacement roof No Description Available Permit #RES-219322-2025 | 3415 84th St, Lubbock, TX, 79423 | issued | |
| Residential - replacement roof No Description Available Permit #RES-219321-2025 | 7101 92nd St, Lubbock, TX, 79424 | issued |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
-
BBB NR
-
Google
Reviewers consistently praise Lubbock Family Roofing for professionalism and quality workmanship. Several customers report that owners Zane and Joanne provided clear communication, thorough explanations of processes, and attentive customer service throughout projects. Reviewers describe the installation crews as efficient, detail-oriented, and respectful, with multiple customers noting thorough cleanup and timely completion. Several reviewers highlight the company's collaboration with insurance adjusters to manage costs while maintaining quality. Customers report satisfaction with roof appearance and durability. Reviewers also note responsiveness to issues and follow-up communication. Multiple customers describe the owners as honest, dependable, and knowledgeable. Several reviewers mention competitive pricing and recommend the company based on their positive experiences.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Lubbock Family Roofing ranks 6th of the 15 roofers we track in Lubbock, ahead of about 64% of them. Over the past year it has pulled in 8 reviews - the most recent 2 months ago - for a rate of roughly 0.7 reviews per month, which is slower than approximately 64% of the other Lubbock roofers. Its 5.0-star average rating sits just above the Lubbock median of 4.9 stars. The owner responds to 87% of reviews, which is in line with the typical Lubbock roofer’s rate of 87%.
