Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Lon Smith Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Lon Smith Roofing with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Lon Smith Roofing's listed address at 10821 Sanden Dr, Dallas, TX 75238 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Lon Smith Roofing holds these manufacturer certifications: CertainTeed ShingleMaster Premier. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Lon Smith Roofing (Google, the Better Business Bureau, CertainTeed), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Lon Smith Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(800) 317-4791
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Primary Address
10821 Sanden Dr, Dallas, TX 75238
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Alternate Address
dba A-1 Systems, Fort Worth, TX 76110
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Owner Email
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Website
lonsmith.com
- Socials
Company Description
Lon Smith Roofing has served the Dallas-Fort Worth Metroplex for over 46 years, founded in 1974. The company offers residential and commercial roofing services including roof inspection, repair, and replacement. Services encompass composition shingles, impact-resistant shingles, metal roofs, tile roofing, and stone-coated steel roofs. Lon Smith Roofing holds Master Select Status with CertainTeed, Master Elite status with GAF, and Preferred Contractor status with Owens Corning. The company employs A1 Certified Inspectors trained to assess weather-related damage and assist with insurance claim processes. Installation includes underlayment, advanced ventilation systems, and debris removal. The company serves Frisco, McKinney, Plano, Irving, Carrollton, Coppell, Arlington, Garland, and Rockwall.
Services Offered
- Residential Roof InspectionProfessional examination of a home's roof to assess condition, identify damage, leaks, or maintenance needs, typically documented in a written report.
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Commercial Roofing InspectionA detailed examination of a commercial roof's condition, including membrane integrity, drainage, flashing, and structural support, to identify maintenance needs or safety issues.
- Hail Damage InspectionThorough examination of a roof after hail storms to document damage for insurance claims and determine repair needs.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Composition Shingle InstallationInstallation of asphalt or fiberglass composite shingles, the most common and affordable roofing material.
- Impact-Resistant Shingle InstallationInstallation of reinforced asphalt shingles designed to withstand hail and severe weather without cracking or damage.
- Metal Roof InstallationInstalling a new metal roof system, typically standing seam or metal shingles, for durability and longevity.
- Tile Roofing InstallationSetting clay or concrete roof tiles, common in Mediterranean and Spanish-style homes, known for durability and distinctive appearance.
- Stone-Coated Steel Roof InstallationInstallation of lightweight steel roofing panels coated with stone granules, offering durability and weather resistance with a traditional appearance.
- Attic VentilationInstallation or improvement of vents and airflow systems in attics to prevent moisture buildup, reduce heat in summer, and extend roof life.
- Free Insulation InspectionA no-cost evaluation of attic or wall insulation to identify gaps, settling, or inadequate coverage that may increase heating and cooling costs.
- Energy EvaluationAn assessment of a home's energy efficiency, typically examining insulation, air sealing, ventilation, and exterior components to identify areas where energy loss occurs.
Credentials
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CertainTeed ShingleMaster Premier
CertainTeed ShingleMaster Premier is CertainTeed's highest contractor credential and the top tier of their Contractor's EDGE program, which replaced the previous SELECT ShingleMaster designation in 2026. It is held by… Read more
Company Info
- License Type
- General Contractor
- Entity Type
- Corporation
- Alternate Name
- A-1 Smith Roofing
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 29.8 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Several reviewers report positive experiences with Lon Smith Roofing's overall service. Many customers describe the sales representatives - including Philip Stanford, Shannon, Matt Peterson, Mitch Branick, Mark R., and Mike McCoy - as knowledgeable, professional, and helpful in explaining options and guiding them through the insurance claim process. Reviewers consistently praise the installation crews for arriving on time, completing work efficiently (often in one day), and performing thorough cleanup. Multiple customers highlight the company's responsiveness, follow-up inspections, and assistance navigating insurance claims, including cases involving multiple denials. Several reviewers note satisfaction with impact-resistant or Class 4 shingle recommendations suited to North Texas weather. One reviewer reported installation errors with roof vents that caused ongoing issues and a disputed $400 charge for correction, expressing frustration that accumulated over multiple roof replacements in 2015 and 2016. Most customers indicate they would recommend the company to others.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Lon Smith Roofing ranks 19th of the 40 roofers we track in Dallas, ahead of about 54% of them. Over the past year it has pulled in 3 reviews - the most recent 3 months ago - for a rate of roughly 0.7 reviews per month, which is slower than approximately 82% of the other Dallas roofers. Its 4.6-star average rating sits below the Dallas median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Dallas roofer’s rate of 37%.
